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Wednesday, November 20, 2013

Local Car Dealership Lacking in Customer Service

Posted on Wed, Nov 20, 2013 at 3:00 PM

I'm from Ontario. I recently bought a used car from a HRM dealership. Why? Because finding a 2013 car is a tough thing to do these days. The car was listed as having specific features. Turns out, it was falsely advertised. Did the sales person care to mention this during negotiations or delivery of the vehicle? No. Has the dealership cared to respond to my repeated attempts to resolve the issue? No. Coincidentally, they pulled the ad from their website immediately after I brought the issue to their attention. Considering part of the stock number as listed on their site and part of my VIN number have a sequence of numbers that match exactly, there's no mistake that the car I inquired about and subsequently purchased was the same car I took delivery of, but that they falsely advertised and then fraudulently sold as something other than what it actually is. Buyer beware. Seems car sales people really do live up to their bad reputations in that they'll rip you off any way they can. —Dis-satisfied with Dealership

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