Love the Way We Bitch

Archives | RSS

Angry? Mad as hell and you can't take it anymore? Get something off your chest and it could be published online and/or in print. Bitches are anonymous and may be edited for length, grammar, spelling and our lenient standards of propriety.

Submit a Bitch

Thursday, February 24, 2011

The Local Cable Company

Posted on Thu, Feb 24, 2011 at 12:08 PM

In the past 8 or 10 months, the cable company has implemented a policy of booking more service calls than the technicians can handle in a given day. The idea is that you are booked to wait home in case the technician gets freed up due to a cancelation or customer not home. They have every intention of calling you at 5 o'clock to lie to you about an outage or emergency being the reason why the tech was unable to attend, after you've waited all day for someone to show up.

I learned this from a technician when I asked them if they were ok because they seemed stressed. They told me they hated the fact that they were going to disappoint customers today despite every effort on their part and that the company was going to call customers and lie and blame them. —I guess the 80's are back in management as well as fashion?

Support The Coast

At a time when the city needs local coverage more than ever, we’re asking for your help to support independent journalism. We are committed as always to providing free access to readers, particularly as we confront the impact of COVID-19 in Halifax and beyond.

Read more about the work we do here, or consider making a donation. Thank you for your support!

Comments (20)

Add a comment

Add a Comment

Get more Halifax

Our Thursday email gets you caught up with The Coast. Sign up and go deep on Halifax.