To a certain internationally renown submarine sandwich franchise on the corner of Robie and Spring Garden: your employees fucking suck ass. Here are some guidelines to improve your customer service to the quality rightfully deserved by the public.
1. Teach your employees to make eye contact with the customer.
2. Also, it wouldn’t hurt to train them to speak. Just sayin’.
3. Ensure they are familiar with the art of listening. It doesn’t matter if my gf is the only one in town who doesn’t want lettuce! What matters is that she did not ask for it!
4. Show them how to wrap a wrap. There should be a visible distinction between your wraps and salads.
5. Keep them from mixing unidentifiable and hairy substances into your cookies (another horrific instance experienced by my gf at your establishment).
And finally, remind them that most of us out there are working just as shitty a job as they are and that when we hand them our hard earned cash in exchange for a decent sandwich we deserve a little fucking respect.
This article appears in May 1-7, 2008.
6. Teach employees if they sneeze on their plastic gloves then by health and safety regulations they are required to put new ones on.
I ate at that location once and I asked for something like “a few more onions” and the little prick behind the counter proceeded to “joke” with me and put a dickload of onions on my sandwhich and generally fuck my sandwich up as much as possible all the while cracking dumbass jokes. … I still payed for it 🙁
Man, do people still eat at Subway? My first visit in probably 4-5 years was this time last year. $8 lunches get old fast.Remember when Subway was big? Like REALLY big? Like 15 years ago? Those were the days.
This is funny, I was just in this subway yesterday and the girl who made my wrap, ****ed it up completely, I couldn’t even eat it, I took one bite and it broke into a million little peices! F***ing idiot, and she told me I had to get a wrap if I wanted breakfast lol, what difference does it make?
I went there a few months ago and wanted a salad. They had no chicken, no cheese, no carrots, no green peppers and the lettuce was half frozen. mmmmm, yummy