You all know who you are, and you all suck. Until you are on the customer service side of things, you will never understand what I’m talking about until it happens to you – because you apparently can’t comprehend basic manners and are annoying as fuck. Have some decent courtesy and do what you need to do during business hours. We have lives outside of our jobs, and the person behind the desk is just that – a person – with hobbies and friends and better things to do, none of which is waiting on your sorry ass just because you lost track of time or don’t know how to tell time. Buy a watch and check it before you walk in and ruin our evenings. We will force a smile and pretend, for the most part, that you aren’t inconveniencing things for us at all; but in reality, we all want to punch you in the face. No business needs business that badly to tolerate that shit. Fuckers.—Needs Better Customers
This article appears in Aug 22-28, 2013.
When I pumped gas this bothered me. More because it was a Fairview gas station and I thought they’d beat me up and rob me or steal stuff, and it was always a close call to get the bus in time after closing.
It had its upsides though. Mostly because whatever they would buy, I’d just pocket the money to not have to redo the till. I’m always thinking and getting free bus fare.
No one needs business that badly? Tell that to the owner, pal.
You’re going to take some heat for this, OB, but you’re fucking A right.
If you’re open to x hour, then you’re open to x hour. I didn’t like it but that’s fucking life. Get used to it.
Open to x-hour should mean cash counted and registers closed at x-hour. Fuck the customers that show up without giving themselves enough time to pay for their shit before x hour.
Ob is another SET. Professionals of all types (doctors, lawyers, teachers, mechanics, plumbers, etc) do not have the luxery to drop things and go home at closing time. Ob should get an attitude adjustment, imo.
Oh fuck off. Two minutes is plenty of time to grab something, bring it to the counter and pay for it.
Get over yourself. This is why people told you to stay in school. You didn’t listen. Welcome to your future, asshole. Great value speaks the truth. Those of us who DID work our childhood asses off to get where we are today don’t have the luxury of coming in just when the fuck ever. So unless you’re closing at the moment i walk in (And in that case, tell me and i’ll take my business elsewhere) you WILL do your job. You WILL serve me. You WILL smile. And you WILL return my exact change. Or i WILL complain.
Same way you take your ass to outpatients at 2am and a doctor is there to help you.
Get it?
I’m getting splinters from the fence on this one. I understand where you’re going from OP that is really annoying someone just before closing and hold up your departure from work. That is one of the downsides of working in a job where you serve the general public. Some of them have annoying down to a fine art.
GV, teachers and mechanics quit at closing time and doctors and lawyers are more than well compensated for their time so don’t give me any of that.
Back on the fence, I will say that perhaps your experiences will give you incentive to work towards getting the kind of training where you can get a job that allows you to quit at 5:00 sharp.
Quit fucking whining and bag my shit up!!! Maybe the reason I got to the store a few minutes to close is because I work more hours in 3 days than you do all week. I feel no sympathy for you entitled ass. You were hired to do a job and sometimes that job requires you to stay later than you want, get used to it, life’s little problems don’t get any easier to solve than staying an extra 10 mins at work.
Besides, I know your type… You’re the person who counts down all shift so you can have your cash done 5 mins before closing so you can bolt when the clock hits X’oclock, and leave all the cleaning and whatever else needs to be done for the next shift. Your shift does not end the second the store closes, and you are likely getting paid at least a half hour after closing to take care of cleaning and closing shit down. You are a shitty employee, and it shows. Good luck with your life, with that attitude.
You close at 9:00 not 8:58, duh.
I tried to go in somewhere 15 mins before close, the door was locked, the employee came to the door and said “sorry, we close at 4” and I said “oh, sorry I didn’t realize your store is in it’s own time zone 15 mins ahead of everyone else”
Two things stand out in the OB’s monologue: “basic manners” and “decent courtesy” of which some consumers in Nova Scotia have neither. Two things: One, sure, the hours are stated for a reason and waltzing into a store at 2 minutes to close is legit, but it doesn’t mean its acceptable. And, two, in the case of mom and pops overpriced general store, it isn’t a big deal to go in and grab your smokes and get out, but what about Joe’s Specialty Store where there is a lot of techy talk and a sale (or non-sale, just someone ‘shopping’) can take 45 minutes to an hour? You think the salesguy cares about that extra 15 bucks in his pocket (assuming the employer actually pays it) ? Not fucking likely. There’s a SET in this post, and it isn’t the OB. Fuck off with your “I’m entitled to shop at 2 minutes to 9” bullshit, grab some class you donkey dicks and figure out that YOU people look like assholes doing this, regardless of whether or not “the hours clearly show 9pm as you closing time” logic. You people probably pre-shop before buying your shit online, amiright? Classless Nova Scotia, to the end.
Get over it, OB. It happens. If you’re open until 10, you don’t close at 9:58 regardless of what hobbies you have. You can still do those hobbies 5 minutes later.
Typical millenials and their need to change their statuses to bitch and moan about their jobs after getting off of work. Time for dRiNkS~~!! XD ^^
Cranky my partner’s parents own a restaurant in the USA. Happens there. Another friend works at a convenience store in Toronto. Happens there too.
But i’m sure they all learned it here….
“We have lives outside of our jobs”
Yes, and your customers have lives outside of their time in your store. Most people don’t WANT to come in close to closing time, they just do because they don’t have any other options. In a lot of cases, if the hours were more reasonably set, it wouldn’t be a problem, but either way, you don’t get to decide when people CAN make it to your store. If you’re closed at a certain time, you close THEN, not earlier than that, and if it’s such an inconvenience to you to have to stay 5 mins late at a job like that, good luck ever holding down a REAL job.
If they’re quick and efficient about it I don’t mind, browsers that come in right before closing can fuck off! Maybe I would care less if I had a car and could leave whenever I want, but especially when I worked in the passage where there’s one bus and it can be a long wait between buses (depending on day/time of day), this really screwed up my day. I go from job to job, I can’t hang around.
Obviously, this brand of rudeness is not isolated to Nova Scotia, I do think we have a disproportionate amount of dicks here, though.
I think going in to grab something is ok, but when you go in at 9:58 and expect to, oh say, get a full grocery order THEN you are an asshole.
Xmas eve 2008 — last shift at a store that is super: 5:58pm (close is at 6) a women comes in to get a whole grocery order. She was eventually kicked out at 6:30, but not after complaining about the lack of variety of turkeys left.
People can be assholes, but you shouldn’t even touch your till to count down until store closing on the dot.
BETTER THINGS TO DO? It’s your fucking job … the hours are posted that you open and close at certain times …. NOT two minutes beforehand ….. what an idiot!
I agree with Cranky, the subject of OB’s rant is an asshole. I find it so funny when we maritimers try to pass ourselves off as polite, humble or quaint when so many of us are actually loud, obnoxious, and lacking in manners and empathy. But this is generally true of most North Americans.
Sometimes the last 2 minutes of your open hours is the only 2 minutes in a day when that person has time to run into the store, what if they have small children and need something, or are caring for a loved one who is sick and just got a minute to themselves, or just worked a 12 hour shift and are just trying to get something to eat before they fall into bed! While I believe that we should all be mindful of store hours, and try not to over stay because everyone wants to go home at the end of the day I have never had a job that let me walk out the door right at closing hours. Retail policy always was you can’t even count cash until the door is locked and customers are gone (loss prevention and safety?!?) We never really know someone else’s circumstances, maybe a little more kindness all around makes everyone’s time just a little easier..
People that work retail can be just as educated as the stupid guy who says he worked his ass off to get his job.He works more hours in three days than us retail folks? Well hey, you chose that. How rude to say bag my shit with a smile on your face.Aren’t you tired at the end of your work day? Don’t you want nothing more than to go home? Its bad manners not to pay attention to the hours the store closes, like we have nothing better to do at nine at night.
how about compassion for your fellow man??? Is it too much to ask for? I don’t think so.
Find another job?
I walked into a grocery store once and one of the staff came up to me and said, in a “get the fuck out of here” tone: “We close in 15 minutes.”
I responded with “that means you’re still open for 15 minutes.”
The problem doesn’t come from the store being open 10-10, the problem comes from supervisors who think that if the store closes at 10, they can book their cashier until 10.
Book your cashier a half hour after the store closes to do things like cash out and clean up, and you’ll stop having the problem of cranky cashiers who think they should be leaving at closing time with the customers.