This article appears in Sep 4-10, 2008.
Dear tropical fruit inspired nameless hair salon,
Thank-you for forcing me to boycott a local, enviro-friendly, independently owned business. When I asked how much a service would cost, and then was charged more than double that amount, I was understandably annoyed. Rather than make a fuss, and happy wi
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Not sure what fruity place you’re talking about, but there also seems to be a new trend at salons where they tell you they don’t have time to do what you booked, blame you for it, and charge you full price for it anyway (I’m looking at you, “Apex”).Two friends told you, so tell two more friends, and ask them to tell two more friends about your shitty service. And so on.
Are you talking about Keylime Pie?I know someone who used to work there, and i’ve also heard that the owner of said business is a douche. Not sure if the business is still owned by the same person, or if it’s this salon that you’re even refering to, but neither would surprise me.
yeah I’ve been there and recieved similarly shitty service, and now do the only thing I can- tell everyone I know.allow me to continue with my own brand of vigilante justice (or possibly just gossip):I went. the styalist butchered my hair, then gooped it so full of styling product that it wasn’t until I got home and washed it that I realized the full extent of the damage- right down to the dye she’d used running almost completley out of my hair the first time I washed it (several days later as recommended by the styalist to allow the colour to ‘set’). I went back to the salon, receipt in hand, to ask them to correct the damage……there wasn’t much they could do about the horrible cut, but they could have fixed or redone the colour. I was first told I had waited too long (it was three days later), clearly i’d done something to it, was I sure I hadn’t done something? when I produced my reciept to prove when I’d been there and when I’d had it done (I was accused of using a box of dye and that was the problem), they said they didn’t ahve time to fix it then but I shoudl call back when they weren’t too busy and get an appointment. when I did so, I was told my stylist was unavailable, but I couldn’t come in for a correction with anyone else….and when I said fine, just refund my money and I’ll go somewhere else, I was refused as it had been ‘too long’ at that point (too long because of their fuckery).I’m not totally blaming the styalist- I chose one of the less experienced ones as she was listed as ‘cheaper’. but it was the incompetence and rudeness that got to me. It’s funny too because before that salon moved, it was great. several years ago I dunno if it was under new management or what, but it was lovely. now? never again. I’d rather go to top cuts thanks.
Yeah I had a really weird experience there. I walked in for a haircut and was SHOCKED at the way the staff was dressed – bikini tops, glitter dresses, 10 gallon cowboy hats, etc. It was wild. I almost left and kind of sat there stunned throughout my haircut nervous as hell about what kind of cut I was going to end up with. Near the end of my haircut the stylist said, ‘oh yeah – its dress up day, what do you think’? I wanted to say – put a sign up then assholes – I almost walked out and felt like I was acid tripping’! What kind of management lets these things go on? I usually feel like I’m not part of the stylish clique when I go to the salon but this took the cake (er pie?)!
I had a similar experience to those commented about here at that same salon. I went once to get my hair cut – I specified that it really just needed a trim, to fix up the bangs and to have the back thinned out (you know, the typical razoring treatment to thin it!). She butchered my hair completely, and several times throughout I wanted to ask her if she actually knew what she was doing. While I had been getting my hair cut, the stylist decided it was much more important to stop and talk to a friend who had walked in to say hello, and when she was paying attention to me, her paying client, she seemed far too interested in my work (a call centre! Whoop-dee-doo) and spoke about leaving hairstyling to do that. Why would I want someone cutting my hair who clearly is not interested in it? Not only that but she gave me a blunt cut instead of a razored trim. I called the next day to speak with the manager in regards to it, was told that he wasn’t in and they took my name and number for him to call me back. I called twice the following two days and he apparently was never in the salon. It’s too late to go back now, but I’ve boycotted this salon pretty harshly ever since, doing what I can to tell my friends and coworkers about how poor the service was.
I hate when styalists do that- talk to other people or other styalists instead of paying attention to their task i.e my hair! It’s just infuriating! I DO NOT CARE if you coworker has hot gossip, or needs your opinion on THEIR clients stuff, or if you friend/boyfriend/mother just popped in. I am paying you. For the duration of that period, your attention should be on what you’re doing on my head, not what’s going on next door!
The last haircut that I paid for cost $15 and took the girl all of 5 minutes to do. At that rate, I don’t know why anyone would want to give up a ~$180/hr job to work at a call center :PThat same day, about 6 years ago, I paid $40 for a set of clippers and haven’t paid for a haircut since. I know many of you ladies may not be down with that plan, but think of the money and aggrevation you could save. It worked for Sined O’Conner.