It’s pretty common that most stores open at noon on sundays, exceptions to walmart and grocery stores that I can think of.
So why are you waiting in the parking lot of my store at 10 when I get there to start opening? The hours are displayed very clearly on the door, go get yourself a coffee or something.
Oh, you want to shop now? Sorry ma’am we aren’t open for business until noon.
Oh, you don’t have time to wait until noon? Well, I’m sorry but I can’t let you in the store, it’s against policy and a security issue.
Oh, you don’t give a fuck about my policies or security? Well, I’m sorry to hear that, but I’m still not letting in.
Oh, you want to speak to my manager? You’re looking at her.
You know a really quick way to ruin a sunday? Try and force your way past a employee (me) to get into the store to do your shopping, and in the process knock said employee down and cause her to dislocate her shoulder and get cut up.
Even the fucking police officers didn’t believe my story but she was still frothing at the mouth with her indignant “Customer is always right” mentality and they hauled her off.
So to all of you, please respect the store hours, both the times for opening and the times for closing.
This article appears in Aug 28 – Sep 3, 2008.
The customer is not always right. That’s good that you didn’t let themintimidate you with that mentality. You stood your ground, and goodfor you. Someone tried to get me to sell them something that was 50 bucks for 25 bucks when only two dollars worth of damage was done to it. I think they did this themselves, thinking they could get it for a really cheap price. They were saying “I am the customer, andthe customer is always right. The customer is ALWAYS right.” Iwouldn’t do it.
I love that story – it makes me all WTF??!?!? inside. The customer is always right is a phrase that likely originated in the days of old general stores – it doesn’t really apply anymore. I wish it did though, I’d take myself car shopping with $6 in my pocket and get myself a shiny new convterible.
i used to work at a store in the north end, where we regularly would get the ‘customer is always right’-rocket-scientists.. luckily, it was the kind of store that took no crap from no one no how. we had a list of people who are banned from the store, and the manager routinely had something to protect himself with in his back pocket.so heck, the customer isnt just not always right, sometimes the customer isnt allowed in the store.
Reality is probably closer to the customer is never right. Most stores now aren’t mom and pop locals- they’re owned by bigger companies, farther away. so you average sales clerk can’t give you a better deal/open early/or otherwise break the rules without serious bureocratic backlash and hassle, if they’re able to do anything at all.this is one of the reasons I hated working retail or waiting tables- some things just can’t be changed, but people seem convinced they always are entitled to have everything sorted to fit their desires and whims- which just isn’t so.
When I was living in Miramichi NB the customers would be filling the parking lot. More than the churchs on Sunday . I found it amusing.
THE CUSTOMER IS HARDLY EVER RIGHT! I cringe whenever I think of that statement, “The customer is always right”!