This article appears in Dec 6-12, 2007.
To The Experienced Glasses Specialist
Thanks a lot for fixing my glasses you jerk-off, having me walk out of the store with them in two pieces after you told me they would “definately go back”. I left without so much as an appology that October Day, and I am still living with the electrical
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Tell us it was the Wizard Optical asshole back at his old tricks again… you know the guy who had his license suspended in the past for bad customer service.
Ohhhhhhhh I want to hear more about this! I get my glasses there and if it wasn’t for the cheap prices I wouldn’t! The younger guy who works there does NOT know a thing about fitting glasses, pricing or customer service!
I can’t think of the governing body that looks after the eyewear clinics but the short older guy with the (british?) accent got suspended in the past for his lack of customer care. I was involved with a program for income-assistance recipients trying to re-enter the workforce and Wizard participates in the program by honoring purchase orders from Community Services. Sure he liked the money but treated many, many social assistance recipients like they were scum. He’s an asshole, oh hell look in Websters and his pic is likely in the description.