Please stop using the courtesy phone right next to my desk for HOURS while you talk loudly about the issues you have with your son-in-law and the way he raises your grandchildren. And if you need a pen please just ask me for one, do not reach over the desk and take one from my pencil holder. AND STOP TAPPING THE PEN!!! You didn’t even write anything down, you just took the pen so you’d have something to play with! I’m trying to work! ARRRGH!!! —Front Desk
This article appears in Mar 25-31, 2010.


I think this would better if you told them to their face…
those phones are only for customer use, not everyone that want a free call. either make them aware of this, or tell your highe ups, and they will remove it.
i hate being a receptionist too. everyone thinks your space behind the desk is their space too. I would like to be an ejectionist for once.
Oh. My. God. Can I ever relate. I work at information desk for my school, and we have two phones… but of which are not kept on the counter; one is for me to answer/transfer calls. The other is technically not supposed to be used by anyone unless there are two of us working (which is rare). There was this one big guy who would always come over and just say, “I’m gonna use the phone for a second, k.” Then reach over and under the counter, grab it, and then start jabbering on the phone for a good, I dunno, 20 minutes or so about his issues. Then, when he was done, he would start telling ME his problems. Ugh. I hated every minute of it, but at the same time, I didn’t want to be a complete asshole to him…
jdp21, next time it happens, be an asshole, you will like it.
Courtesy phone? I thought everyone had a cell phone these days.
No, not everyone is a capital twink, Seb.