To a certain server at a great south end pub. I’m truly sorry I seem to be inconveniencing you when I come in for a drink or food. You know how I can tell? By the sheer look of annoyance on your face when someone in my party hasn’t quite made up their mind or is still debating. I know, I know, it’s my fault for coming in with indecisive people. Allow me to also apologize for myself. Every time you take my order you let me know it’s such a chore by rolling your eyes, looking off in the distance and putting off this great vibe of general disgust. I wouldn’t want to deal with me anyway, I shouldn’t judge you for not wanting to deal with me either. But here we are…
I’ve worked and continue to work in the service industry, smiling isn’t a “must”, but for the past year I have not seen you smiling at all when you serve me or anyone else for that matter. Clearly you don’t like what you do or are having a bad year and need to get out of your rut. To be honest, you’re kinda bringing me down. I enjoy having a few beers in your establishment, but I cringe at the thought of you serving me. The other thing is, I can’t not tip you, I’ve worked as a server/bartender for years and for me not to tip, the service must truly be horrible.
So, if you would, please allow me to give you a bit of advice. Try treating your customers with a bit of mutual respect, making more of a concentrated effort to take pride in what you do, look happy at work and I’d more than happy to tip you more. Or don’t! You could keep doing what you’ve been doing, clearly it works for you. That attitude’s got you this far right? —Pity Tipper
This article appears in Sep 15-21, 2011.
The meager wage is the same whether the b!tch smiles or not…..the gratuity on the hand varies greatly in such a case.
Good luck with that…
OB, make sure you don’t leave ANY tips other than writing “Improve your attitude” on the receipt.
I wonder if it’s the same place in the south end I decided to stop eating at. . . . . Used to head there all the time, great food, great prices, awesome atmosphere – but the last number of months? Not so much.
in another bitch, somebody mentioned staff turnover. in a good place, the worker bees stay. “the other thing is, i can’t not tip you” i am the same op, i was in the trenches for a long time
Is this the same place that just changed their name(to something Dummmmmmm)?
I understand hating your job. Get a different one, or dig deep and find a sincere smile and some way to make the customers feel welcome. Otherwise, no tips, and no restaurant when you drive everyone away with your surliness.
another place not to eat at. pretty soon, there won’t be any left in halifax, judging by the bitches lately. but maybe it’s just me that sees this?
http://chzichcafterdark.files.wordpress.co…
Maybe you should ask to sit at anyone’s table but hers.
I must have guess right, my post got deleted. This is a brewery made of rock, no?
Posts deleted? Hmmmmmm, mighty “peculiar” there Cranky. >; )
hee hee. their beer is really good, though. Started going there in my second year of university back in ’89 or ’90 when you couldn’t get dark beers anywheres and ‘mircobrew’ was something they had in the states or southern ontario.
It takes a hell of a concerted effort to piss off a customer who has that kind of history with your business.