I cannot count how many times you’ve fixed my favorite shoes and boots for me and not charged me a thing. You stand behind the work that you do and provide fantastic customer service. In this black hole of the retail universe we’re lucky to still have you. —Fix ‘Em Don’t Chuck ‘Em

This article appears in Apr 21-27, 2011.

Join the Conversation

1 Comment

  1. I know who you mean and he is the best shoe guy I’ve found in the city thus far! Many many times I came to work only to notice on the way that my lifts were worn to the point of slipping on tiles. I just go there and he fixes them on the spot! Amazing!

    Love this love!

    Reply
Leave a comment

Your email address will not be published. Required fields are marked *