I will post it here, for everyone to read, for your customers to read, because I know you carry the coast, and you would not respond to my e-mail.
To a certain downtown Pizza place who’s name may rhyme with male genitalia.
I work in a downtown Halifax hotel, and part of my job is letting gusts know where to go to get good food in the city and promoting certain places.
_____ Pizza has been a good place, for a while, however above all that I had an experience the other day that changed that.
I used to recommend your restaurant for a few reasons, first and foremost, the quality is usually good. However your inconsistency on that quality wavers.
I spent my lunch break at your establishment the other day, Tuesday, January 20th to be exact. I ordered a Chicken Caesar Salad and my co worker ordered a slice of Pepperoni Pizza. We placed out order and we were told the Pepperoni would be 5 minutes, we said no problem and waited. The first thing I noticed is two staff were on shift, yes ONE gentleman with a goatee was doing NOTHING to help. After waiting 10 minutes for my salad I began eating it to my dismay, the chicken was not freshly cut off the spit, it was horrible, it was rubbery, cold, and made me nauseous. my co worker, however, got his slice about 20 mins later. What made this worse is the two workers were totally ignorant of us. they did not serve us right away, which is okay, they were busy, well one was, the other was doing nothing at all. It was incredibly frustrating. I will not recommend your place to our guests, and I am prepared to throw out all the menus of yours we have. Our guests have choice in the Pizza they eat in this city, and I would honestly like reassurance this wont happen again. Pizza corner is not that far away from you, you know. To reiterate, the chicken was old, hard, and NOT from the spit, and we had to wait 20 minutes out of a promised 5 and unfortunately were both late getting back to our place of work, and I was ill.
Want to hear back from you soon, am not looking for free stuff, just assurance of recognition of this failure.
As I said. I am only making this public because you refused to respond. Perhaps
Going to Pizza Corner next time
This article appears in Jan 22-28, 2009.
Hey– you should post this sort of comment over at our new
reader-submitted restaurant review section.
And here’s the link for it:
http://www.thecoast.ca/halifax/LocationSea…
I know where you mean – I used to eat there a lot until they began charging me 75 cents extra for pineapple on my vegetarian pizza – they never used to before so I was kinda pissed. Paying over $5 for a slice of soggy pizza is fucking ridulous.
And I did notice how fucking lazy and ignorant the staff was. There was always someone behind the counter with a finger up their arse and glaring at you like you’ve ruined their goddamn day.
I’ve never eaten there, and there’s only one reason why. Walking by this joint on a weekend evening, it looks and sounds like the damn Palace. You’re a pizza place, not a nightclub. Turn down the techno you fools.
They have fantastic falafel, usually. But I have twice spun on my heel and walked the fuck out of that place because the staff have such rotten fucking attitudes. Rude people, very rude. I’ve never been back since that second time.
Walked past there today and they are advertising for counter people. Little fucking wonder.
Their pizza sucks and is overpriced.
There’s a pizza place run by a Greek family with various locations throughout HRM (one’s on dutch village road *winkwink*) who SMOKES every other pizza place in this city food quality wise, price wise and customer service wise.
I ordered a donair and I live about 10 minutes away and my food was there, hot and fresh within 20 minutes. And the staff is ALWAYS amazing. Very friendly.
Screw the male genitalia place!
I usually eat there just because it’s just a few minutes closer to my work than the rest of Pizza Corner. But it irks me when I use debit and when the machine is passed to me, it’s already at the screen asking if I want to use my chequing or savings account. Hello? What am I paying here? Not to mention the one serving me doesn’t tell me the price out loud. He doesn’t give me a receipt either. The first time it happened to me, I was freaking out in my mind expecting to find all of the money in my account gone when I got home.
I admit, it was dumb on my part to not question him or ask for a receipt, but just the fact that it happened in general is what pisses me off. As a retailer of any sort, food or not, pulling something like that is not wise and makes you look suspicious.
I had a cabbie who did that to me, Lenny. The fare came to 10.70 or something and he had the balls to say “I’m going to make it for 11” and then bitch because “he can’t buy gas when people pay with debit”…not my problem, bud. THEN he passes me the debit machine and it’s at the chequing/savings menu.
THEN his machine screws up and he’s already made me late for my appointment (which I took the cab to so i wouldn’t be late) because he was humming and hawing over the fact that I was using debit and he actually says “where’s the nearest bank machine?”
Not my fault your debit machine doesn’t work, bud. If you’re going to offer the service don’t give people a hard time when they use it, and make sure it works, because if it doesn’t, I don’t have time to jerk around finding a bank machine and I guess that means you’re out of a fare.
I think I’d be a little less hostile about this if he hadn’t TOLD me he was going to up the fare 30 cents to round off the debit. I was going to give the guy a tip, but in the end didn’t because he handed me the debit machine at the chequing screen (and was kind of an ass as well).
Ok I’m done now 😛