I recently purchased a pre-packaged sushi lunch from a grocery store in Hali and was shocked when the clerk refused to give me more than two additional packets of soya sauce to accompany my 8-piece lunch. Her boss instructed her to provide NO MORE than three packets per customer. I called her boss and asked him why in the name of all things fishy he would penny pinch on a few extra soya sauce packets given the cost of a lunch — in my case $10. “Because people are using the soya sauce for other things.” He refused to budge, and I refuse to patronize a business that can’t meet a customer halfway. —Hungry in Hali

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12 Comments

  1. If you need that much soya then the delicate pleasures of sushi are lost on you. Next time try ketchup.

  2. Doesn’t sound like an astute business practice. The soy sauce packets cost a few pennies apiece so even if they gave you half a dozen it would seem that they would be still making a good profit on 10$. And regular customers are gold for any business so why risk losing one.

    You should have said something like, “Soy sorry. It’s been rice to meet you but I’ll be rolling along and you won’t sashimi anymore.”

  3. A PRINCIPLED BUSINESSMAN

    What is the issue here? Clearly, it is a matter of business principles vs. customer accommodation. Is there a clear resolution? Yes there is. The businessman was unambiguous. There were to be only three packets of soya sauce per customer since it was being used for other purposes. It was a matter of principle. The customer, on the other hand, was trying to wheedle more packets of sauce out of the businessman on the grounds that he, the businessman, should meet a customer half way. But why? Why should the businessman meet a customer half way? Does the gas station meet the customer half way on the price of gas? I ask you. In the same way, it doesn’t matter if he were a regular customer. A principle is a principle. That is what it means to be a principle. The decision goes to the businessman. In any case, why would someone want to eat a disgusting dish like sushi anyway? There is a limit, you know.

    A pleasure as always,

    Cheerio!

  4. I don’t know what MM said but here’s my take:

    What a fucking tit. I recommend B*Well sushi if its handy.

  5. So, you got three packets and wanted two more. Ya only had an 8-piece! Sweet fermented paste of soybeans but that would be almost a packet per piece. Remember, one tablespoon of soy sauce contains 1,000 milligrams of sodium. Better off to poke yourself in the eye with a chopstick.

  6. Grocery store sushi? Why not just eat out of a dumpster?

  7. Holy crap, I take it back. You want 5 packs of soy for an 8 piece meal? The customer is always right, but it makes you the tit.

  8. This seems to be a common problem here. Stores and restaurants would do anything to save a few costs, including limiting the number of condiments, charging extra for spices (it’s one tiny chilli pepper, for God’s sake!), and deciding when to stop serving you when it’s all-you-can-eat.

  9. I’d say that three packs of soy sauce is plenty for an eight-piece meal. The proprietor’s only required to give enough of a condiment to meet a customer’s reasonable needs for that meal. Three servings of soy sauce provide an entire day’s maximum intake of sodium. I’d feel bad taking more than one; waste annoys me.

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