A certain cab company in Dartmouth needs a better education, in both driver safety and customer service.

A certain cab driver decided to stop at a red light, then think better of it and RUN the red light as I walked in front of him, grazing me with his mirror. He saw me. He went for it anyway.

So I called to complain. I explained the situation and was told, “Well, everybody makes mistakes.” I said I understood that but that perhaps this sort of mistake warrants some looking into. I was rudely interrupted and asked if I had ever made a mistake driving. I said “I don’t drive for a living. I don’t want to use your company again”

At this point I was told it was “wrong” of me to insinuate that I wouldn’t use their business again.

Now I was mad.

I told this ridiculous fool of a woman that I had EVERY RIGHT to choose which companies to patronize and which I did not. That one of the great things about cabs in halifax was that no one company had a monopoly on the taxi business and that I was well within my rights to not only CHOOSE not to ever use this company again but to also complain to an even higher authority (BBB or whoever) about not only his driving but her horrendous customer service skills.

At which point she said “bah!” (which I believe is redneck for “bye”) and hung up on me.

Please people, think twice before using a cab company that has pissed you off or threatened your safety. These people are rude, stupid, and don’t give a damn about keeping business whatsoever.

You can bet I won’t be letting this go anytime soon. I’m not sure who to call next but somebody needs their bell rung. —Slapped by a Mirror

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19 Comments

  1. Pretty sure that one cab company is the only company to service Dartmouth.

    Halifax cabs can drop you off in Dartmouth but they are not permitted, from my understanding, to pick up in Dartmouth.

    I could be wrong but from what I was told from someone “of authority” this was how it works.

    I’m not excusing this driver’s error in judgement. In fact I’ve heard more bad than good about this company. Though if what I mentioned above is accurate and you live in and require use of taxis to get around…good luck to ya.

  2. It REALLY depends on the driver. I’ve had GREAT service from this particular cab company and bad service.

    All depends on who answers the call.

  3. For the most part, cabbies suck! These so-called professional drivers. My ass! Some of THE worst in the city. Basic rules of the road and common sense don’t apply when you got that cabbie license riveted to your back bumper, I guess. And it’s the same the world over. Unless the cab has a fare onboard, and if I’m able to, I will go out of my way to inconvenience these fucktards. Can’t stand the majority of them.

  4. There have been several times when in a cab that I’ve been terrified for my life. I was in one that was kinda going fast like they usually do, but we came up to a busy, confusing intersection that was stopped because an ambulance was going through. Well my cabbie took this “opportunity” to floor it through the intersection around all of the cars who were letting the ambulance go through. I did not die thankfully. Most cabbies are cool though. My fav was this one guy who was listening to Electric Avenue and just starting belting it out and groovin’ :D. There was also this one lady who was driving a Halifax cab on New Year’s and stopped for my BF and I in Dartmouth and agreed to take us back to Halifax because she hated Dartmouth so much along with the Dartmouth cabbies. She was wicked :D.

  5. hmmmm… I always used Bob’s when I used to get taxis. To be honest I’ve had more problems with Halifax cab companies. I feel like someone or something is stopping more cabs from being on the road. Unions maybe? Or maybe not that many people want to drive a cab, I dunno. But it takes forEVER to get a cab on a weekend night, or when it’s raining. We need more cabs.

  6. I know of one driver who starts his shift with a couple of reefers chased with some Vitamin K(eith’s) to combat subsequent dry-mouth. I’m not suggesting that the driver’s behaviour is typical of metro cabbies in general, but it is indicative of, apparently, accepted behaviour.

  7. How about you look both ways before you cross the street. If you saw him hesitate, then proceed, he was likely not going to get stopped in time and decided to go. You say in the bitch you noticed this, and yet your dumb ass was still in harms way. Sure, the cabbie might have been wrong but you are the stupid one, for noticing what was going on and still decided it was your “right” to cross anyway. Good luck with that next time, hopefully someone hits you. Maybe a summer in a body cast will teach you a valuable lesson about steel-vs-flesh, steel wins every time, even if you are right.

  8. sounds like someone pissed in your weaties this morning.

    taxi cab drivers are like bus drivers, they don’t like to wait.

    If you were so slow that he had time to pull out without hitting you, then whats the big deal?

  9. Well OB, you called the wrong people. You should have called the police and given them the roof light number.

  10. hit and run, is still a crime in this city, and if you have a plate number, as well as cab number, the driver is fucked. christmas is coming folks, time to get your bums bumped by a cab.

  11. Maybe its just me, but blaming everyone at a certain company for the actions of 1 asshole, seems a bit harsh.

    Another option OB, is look at the cab’s light, remember the number & call the police.
    Simple.

  12. “And the reason you called the cab company instead of the police is?”

    Haey SD, that’s my line. LOL.

  13. Maybe I’m just super awesome, but 95% of the cabbies I’ve ever had seem to love me.

    Even the two I had in Toronto! The first one and I had a conversation about the surge in condo development and resale potential and when I got out of the cab he said I was a ‘delight,’ and the second one drove my parents, granddad and myself to the airport and we were all roaring in the van, which was a nice break from wanting to strangle each other before and after said cab ride). The driver was super nice, hilarious and he was so careful with our luggage.

    Maybe y’all are just shit bags to cabbies when you take one? LOL. (PS: I don’t take cabs that often so maybe I just had luck? My first cabbie I found by pure luck while dragging my ass and all my heavy ass luggage down the street to find a payphone all the way the fuck down somewhere on bathurst at least a mile away because my phone had died and the cuz has no phone besides her cell and her and her new hub-unit were stayin’ at the hotel while I was at their place lookin’ after the doggie and kittehs — he was just sitting there on my cousin’s street, which is a definite side street. If I believed in the cosmic gawds, I’d definitely say they brought him to me).

  14. I see these Dartmouth cabbies doing lots of greaseball things. They cut me off all the time, and I can’t count the number of times I see those assholes doing below the speed limit on the highway with a fare inside.

    My wife called them once and the “lady” on the phone was even more rude than OB’s call.

  15. Cabbies think they can do whatever they please. Ever notice how some vehicles have “taxi license” stickers on them, yet they don’t accept passengers? Yes, I’ve seen them run lights, make abrupt u-turns, and do other crazy shit. But given that most are ‘new’ Canadians, you’re choices are: 1) complain and potentially have your home targeted by extremists, 2) ignore the fucking taxis & and never tip them (if you need to use their nasty service).

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