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So I go into your convenience store today and you are on the phone behind the counter. Instead of lowering your phone to say ‘just a second’ or ‘I’ll be right with you’ you go on talking and avoid eye contact with me while I stand awkwardly at the counter. It takes more of your energy in that moment to ignore me than to acknowledge my existence in your store. It was almost ten minutes before you could wrap up your personal time and serve me, and the thing is I wouldn’t have minded the wait if you’d been human about it. —what happened to manners?
This article appears in Jul 7-13, 2016.


I would of grabbed a whole bunch of other things, put them on the counter and left. 10 minutes is ridiculous. You have the patience of a saint OP.
Ten minutes, waiting to give someone your money? I don’t think so.
Ten minutes is a long time to put up with being snubbed especially when your are there to spend money Years back it likely would not happen with corner stores in so many places in most hoods But those days are gone If this is your local conv-store I can see why you may not rock the boat but perhaps you could have said something to the owner, well before 10 mins. If there are no other stores small or large in the area they sometimes have you over a barrel but no need to have to put up with that rudeness. So avoid them and pass the word along to others in the hood. If it was not your local place you perhaps should have just left if not acknowledged by the shopkeeper.
C’mon OB, this is the age of the dumbphone. What people do on their dumbphone is more important to them than life itself.
I am guessing 10 min is a wild exaggeration but the guy at the store by my place is like this. He’ll chat with people or finish whatever game he’s playing or finish his conversation on the cell phone. Realistically I can be waiting for 2.5 minutes sometimes.
I don’t mind though as he’s a good guy, if it’s close to pay day and I need something he’ll lend it to me and I once saw him trade an elderly looking woman a bag of chips for a teddy bear (that looked dirty AF as though she just took it out of someones garbage on the way over). She was obviously hungry and he took the loss.