I went to pick up a few things from a large Canadian company that likes tires. After I made my purchase I was given “store money”. I don’t save it, not many do, I put it in the donation box at the cash like always. Sure enough my wonderful not made in Canada tool breaks within the week so I take it back. I didn’t want to swap because the tool would probably break again, refund is no problem. Well, except they want their damn store money back which I didn’t have. So they took the cash value out of my refund. Now I got to thinking if the store money clearly says “no cash value”, how can it have a cash value? Or maybe there’s more to it, a large chain store gets tax exemptions for charitable donations. The donations their customers make, not them!! I donated the money, they then took it back from me meaning I spent twice as much being a nice guy, then they get a tax break for it. Any one have any insight? The manager was confused by my questions, and no I didn’t ask for him, he was already at the counter when I walked in. —ST

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26 Comments

  1. Fucked for spending money; fucked for being charitable.
    It just doesn’t get more Canadian than that.

  2. Well, the store money has ‘no cash value’, but is used to save money on future purchases. Sooooo… If you plotted out a ‘purchase and return’ scam for the next 25 years, you could take alllll of that combined ‘cash’ and buy yourself a pair of gloves. I’m being sarcastic, of course. I’m guessing this is why they wanted their ‘money’ back… They don’t want you to save 30 cents on your next tool purchase. Petty? Perhaps… But on a larger scale, maybe not.

  3. Lowcoaster — I think it’s more of the principle than anything.

    Funny that they made you give the value back, though, OB — I always put my canadian trash money in the donation box and I’ve made returns and have never been asked for the money back.

    Stupid Drug Mart’s optimal points, though, are always taken back. I was nice enough to let some guy in front of me once take my points as I didn’t have my card with me. I was buying a hand brace for my tendonitis. The brace ended up being too big so when I tried to take it back, no dice. They wouldn’t exchange it, either, because they ‘don’t do exchanges’ — they had to refund me and I had to go physically buy the other brace size.

    Stupid drug mart has HORRIBLE customer service like that. I had a product that I bought on sale that was defective. I went to return it the next day and the sale was over. They tried to make me pay full price for the exchange. I told them to shove it up their arses.

    They also tried to tell me once my insurance was fucked and charge me full price for a prescription. Actually, they told me I hadn’t paid my full deductible. I told them this was incorrect and I told them I wanted my prescription back. I took it to co of cost and guess what? NO PROBLEM with the coverage. The prescription was also 15 bucks cheaper!!! Their dispensing fees are ridiculous!

    I’ve never been back.

  4. The OB doesn’t sound angry or like they’re crying about it. I’ve often wondered the same question, so does anyone have any insight? Anyone from the secret back room dealings of Crappy Tire on here?

  5. When Me Old Dad was in Egypt in ’65 one of the guys in his unit had a tidy little scam going on the illegal currency market, exchanging CT money, for Egyptian pounds and buying Stella by the pallet load.

  6. What you do with your “point of purchase discount” is up to you, not corporate headquarters. You put your POPD in the charity box. If the POPD is there to reward loyalty, why should they be responsible to make YOUR donation? You aren’t a loyal customer, therefore, no discount for you.

    You do realize that even though you put “fake money” in the charity box, the store is responsible for paying out the “cash value” to the charity, right OB?

  7. That’s just the way it goes. Stores do whatever to increase their bottom line. Say you bought something and had a coupon, they would refund you only what you paid for, the product go back on the shelf at regular price, and they would still send in the coupon as someone would have bought the item in question should an audit happen. Crappy Tire $, you donated it, not them, they want their coin back. Points on a store card they’d take back. It is annoying, I agree, but you can’t do anything.

    As for the charity donation, yes they get the tax receipt (or so I’ve been told). Another way to bump up their bottom line. That is the reason why I don’t donate at Stupidstore, Wally World, Crappy Tire, etc. I’ll make my donation(s) where I want and get the receipt for my own gain, not some company who gives zero shits about me.

  8. The policy is there to prevent a Ponzi scheme, e.g., you could spend all day buying and returning items, and collecting the CT money.

    CT could be more forthcoming about the policy, but this shouldn’t be surprising.

  9. Let’s put it this way, like Nurse says 30 cents seems like nothing but if a million people did it, not for fraud, but in a normal transaction, that comes to $300,000. Quite a bit of money for the transactions in doing normal business. As an organized crime caper, quite a bit of money can be scammed.

    John that CM scam has been used but those caught have paid a dear price for it when they did the hatless tap dance.

  10. I imagine a young Mohammed Morsi winding up embittered for life after being scammed by those perfidious Qanadian infidels.

  11. So, using your logic, one could … say… go spend thousnads of dollars on merchandise, collect the fake-money, return said merchandise and be in the total value of fake money given to them. They could then return to the store, and purchase more merchandise – for free – using the collected fake money. Thats called fraud.

  12. I thought they got rid of the money and replaced it with an awards card?, unless this is a different company other then Tire Loving Canadian Store.

  13. Sounds like a scam to me. Just like when the banks hold our welfare checks for 2 or 3 days in an interest-bearing account before they finally release the funds – they be gettin rich off the interest while we wait like suckers for our cig-a-weed money.

  14. Back when I was in junior high during the early 90’s, I recall sneaking into my Dad’s top drawer to take some of his naidanac tire money because at a certain favourite video rental shop across the street, they took it towards the cost of anything in their shop, be it videos, popcorn, cigarettes…… It was awesome! The value was dollar for dollar; 5 of those dollars was the same as $5! Oh, those were the days!

  15. you would need a small moving van full of ct money to buy anything. what a waste of time. a lose/lose situation. they hold up the line counting a suitcase of ct money to buy a hammer. here buddy take the 5 bucks and move on. these guys and the lottery ticket suckers drive me nuts. hold up the whole line up for shit all.

  16. It’s a buyers’ reward program. They are coupons for future purchases, and you don’t need to save up the full amount of something to use them.

    And why should the company have to cut someone slack when doing a return? You got the coupons with the purchase, either return them or pay the diff, big baby.

    PisP

  17. we buy stuff for the shop there, i save up the monopoly money and give it to my charities. they appreciate it

  18. dude, what is this paying double crap? It’s canadian tire money. You get about 5 cents a purchase.. You could have earned a hundred times that much in the time it took to write this bitch.

    yes it’s stupid. As stupid as freaking out over a nickle.

  19. Dude ,the cash bonus coupon as it is properly termed(its right on the front of the “Money”)has no cash value OUTSIDE the store and when returning the item ,you have to return the coupon with the return or the value of it is added to the price.(When you get reward points from any rewards program ,you return them when you get a refund by swiping a card, )Its their merchandise and it the property of the the store that like tires (again its right on the front of the coupon) not yours ,do you understand it now????,,,,Probably not ,,,
    Read the terms and conditions sometime,,dumbass

  20. This chain is currently running radio commercials for Olympic themed water bottles that feature the line:
    “And you can tell your friends you have an Olympian in your hockey bag”
    Now, I’m really not the sort to go out looking for things to get indignant about, but does this strike anybody else as being a little ghoulish for this neck of the woods?

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