Grocery stores, quit using signs promoting express lanes IF: you allow your cashiers to ring through more than 8-10 items OR you allow your cashiers to leave their till promoting insurance packages. Express lane IMPLIES that your items will be processed quickly and efficiently.
Grocery store clients: If you have more than the stated number of items, get in the other lines. If you want to buy insurance, go find a clerk on the floor, not the cashier.
And to a certain cashier with ‘tude: we all deserve service moron. You’re a cashier not an insurance salesperson, and everyone of the 6 of us in the line up were there with the expectation that you would ring our items through.
Too much for you? —ferretgurl
This article appears in Oct 13-19, 2011.


Self serve lanes rule!
insurance? http://27.media.tumblr.com/tumblr_lj944w3o…
I like the ones that search through every pocket ,nook and cranny for a nickel cause they dont want to break a 20 and tell their life story while they pay for 16 items in said lane.Man ,the fucking idiots we have to deal with.
Oh that crazy Maru.
do what i do, take about 20 things there, but make sure they are all the same type of item. like say, 20 cans of the same soup. it is sposed to be one item.
The store policy, in general, for grocery stores is: once it’s on the belt, you HAVE to ring it in. And if you’re a busy cashier, you don’t always notice these things.
And I’m thinking OB gave the cashier enough ‘tude’ of their own.
They may just be a lowly cashier to you, but they *are* still people, and getting shit for following employer policies doesn’t really encourage bending over backwards for your cranky ass.
I know your type, OB. I did enough time serving people like you.
Most grocery stores it 10 or 15 items but if the cashier is selling insurance or whatever it’s because they have been TOLD to do so. Get bitchy at HEAD OFFICE, not the staff.
. In my experience, I can turn a lot of sour faced cashiers into smiles just by being friendly and polite to them. This makes me wonder what her other customers are like.
Exactly GV same here with anyone in service industry jobs in general. I don’t like taking things out on them not under their control… and I do think of the people all around me going oh Gawd haha. Tonight at zellers I had to pick up some emergency OJ bread and Turkey… and the Guy at the cash asked if I wanted an hbc credit card. I was like no way I had one of those about 15 years ago and Im not going down that road again haha. Then he looks uncomfortable and tells me yeah I know its part of my job. So maybe he felt like I wasted his time but I was just trying to be a human he dealt with today instead of the retard masses…. oh well.
The silliest thing I experienced a couple of weeks ago, a certain home outfitting place was offering BOGO (good idea) with only 2 registers available, no room to open more, while at the same time the clerks were asking people if they wanted to fill out a form for a Visa card, you can imagine the tailback on this.
Who the fuck buys insurance at a grocery store? “Hi, would you like to buy an insurance policy for your bananas?” LOL.
Nobody “allows” me to ring more than 10 items through but me. If someone has 15 items and they are not being an ass about it, not one shit is given.
@pretty kitty, no ‘tude was shown, hon. I was very patient until I realized she was leaving her till with line-up to sell insurance to this one client. After 8 minutes behind the woman who wanted the insurance. I am thinking cashiers have PHONES to call sales folks to their till…but she wanted to be the MAN.
And I did write corporate head office, thanks.
I was in a California a few years back , & once your 10th item goes through the scanner, it automatically totals & you have to pay.
You can always go to the back of the line & wait your turn to put your remaining items on the belt.
I lik ethat idea .
I was in a California a few years back , & once your 10th item goes through the scanner, it automatically totals & you have to pay.
You can always go to the back of the line & wait your turn to put your remaining items on the belt.
I lik ethat idea .
Sounds like you were in California a few years back more than once More.
I like that idea too though! Once the 10th item has gone through, get to the back of the line.
nice one California.
I also want to address the following from pretty kitty:
“
They may just be a lowly cashier to you, but they *are* still people, and getting shit for following employer policies doesn’t really encourage bending over backwards for your cranky ass.
I know your type, OB. I did enough time serving people like you.
“
Nowhere here or there did I imply that the cashier was just a “lowly cashier” or anything other than somebody paid to ring items through and collect money. Period.
This is not a social justice bitch, at all. Lose the chip on your shoulder hon, it doesn’t become you. You know nothing about me or what I did or do other than what I posted. Best to not make assumptions.
I have been to California more than once.
I’d like to go back …before it calves off the Continental US & becomes an island(s)
~;P
haha, the bear loves saying “when i was in california”
So, Years ago, my friend was in a busy grocery store. He had only one item, a can of coke. A woman with a full cart was unloading on the belt, but it hadn’t been rung yet. He asked her if he could go ahead. She was pretty nasty and after saying no, she said something lie ‘sorry I got here first.’ He waited as patiently as he could, under the circs. When it finally came his turn to pay, the cashier said “don’t worry honey, SHE just paid for it!” karma.
I’ve also found at upscale stores, if you are extra pleasant to a clerk, she may give you a coupon discount or a free sample of something.