I was on the bus Friday morning after missing the #1. I was trying to get downtown to do some overdue journalism interviews, and was a bit nervous about when to get off on the winding route the #14 takes! But the way you wished each and every passenger a good day and offered them a nice goodbye made me feel at ease. It surprised me how something so simple could cheer me up on such a gray and blustery day! Thank you! —The Blonde Passenger
This article appears in Mar 17-23, 2011.
