To the new fast food joint; your customer service is really lame. I went with my reusable mug to try some of your coffee which was free for your promotion. First, I experienced attitude, for I guess just ordering a free item, second, my mug had a bit of old coffee in the bottom and when I asked it be rinsed the answer was no, that it was against policy. Fine, but then the server just stared at me like an idiot instead of offering me a cup of coffee in a restaurant cup. She just let me walk away feeling embarrassed and annoyed. I hate you fast food place. —worker
This article appears in Feb 20-26, 2014.


You went in for a free coffee but not to make a purchase. I am rolling my eyes at you and would have laughed you out of the shop had I been present.
Koda but that’s what the restaurant is trying to do, get you to buy something. Hell, if you’re offering free, I’ll take it and nothing else.
If I saw a sign that said “Come try our coffee for free” I would go in and expect a free coffee. I wouldn’t be like “Gee, what a swell promotion, I should buy some stuff while I’m in there so I can spend money while I am getting my free coffee.”
Hoist Just like fucking drug dealers give free samples until they get you hooked, then the bastards gauge you.
Capitalism ain’t it grrreat.
how dare they!!! what colossal nerve! what horrid, lousy, despicable service! they wouldn’t wash your nasty old cup out for you????
gad. they walk amongst us
I hate this sort of bitch, mostly because this sort of service is so common. Many people do not know how to be courteous, let alone the more subtle aspects of customer service. The big burger stores all have training, but it is mostly about the technical aspects of the job, rather than actual customer service. In this, they are all the same. Not my kind of business, that is for sure.
http://i.huffpost.com/gadgets/slideshows/2…
Did I read correctly somewhere that says free COFFEE?
I should add that fast food restaurants are for poor people. I have a very successful retail business on Spring Garden Road and drive an expensive car and have a beautiful waterfront condo so I only dine in the most expensive places around town and always ensure I wear my date just watch so they know how important I am. I’m very important you know. I run a very successful retail business on Spring Garden Road afterall!
Spring Garden Road??? I dont go in there buisness there because there are generally some persons there asking for my change, I only use my debit card nowadays and have to walk away feelin bad…
I wouldn’t feel too bad. They can’t OD on what they can’t afford….
it’s mcdicks coffee, klyde, probably the least disgusting thing they make
I wonder if I could take my dirty dishes to a restaurant and have them wash them for me before filling up with food.