It always amazes me how ignorant some people can be. I always chuckle to myself when I see some self aggrandizing asshole try bite the head off some utility cashier because they didn’t like their bill… You know, the person with the delete button that could cancel your account so you go home with NO power.
I love my job. Not as shitty as my previous job, not as glamourous as the job before that but I’m making my way. I work for a popular call center and for the most part the calls are good. Then there are idiots like you yesterday caller that make me wonder if you were born from incest and dropped on your head!
Why the hell would you call for help, not follow it and then curse me out saying that I don’t know what I am talking about. It took the patience of Job to not ruin your device and cancel your service. I’m sorry that you didn’t back up your shit and now it is going to take a good long time to back up all your information, I truly am. Next time don’t try act like a baller by buying a second hand device that still has the original user settings on it thus fucking you over when it is locked. That’s not my problem, it’s yours and I could give two flying fucks if you don’t listen to the ONLY solution to fix your problem. Good luck trying to go to a store because unbeknownst to you they know LESS and will call me up ANYWAY. Good luck not being able to use your device loser. And you’re damn right I am not American, if American means ignorant then that’s the LAST thing I want to be.
This article appears in Jun 19-25, 2008.
Go ahead and take whatever device you need to take away,because as far as I’m concerned,it’s a matter of time that all call-centres are going to be shutting down,because it’s called THE ENTRENET -IDIOT!!!
The what?—-IDIOT
=) We had a caller like this yesterday. They actually said “You must be Canadian.” The girl almost went throught the phone. I actually thought you were the same girl until I got to the part about buying a device. Best of luck to you and remember, when dealing with these pompus assholes, breathe. =)
The Entrenet Lori….it’s french for enternet. You know that series of tubes that makes your googles work and stamps your e-mailings.
The Entrenet? Is this a new, upscale, hip and happenin’ form of internet that I am currently unaware of? Please explain.I work for a call center as well, and believe me…call centers will not be shutting down anytime soon. The “Entrenet” will only go so far when pertaining to client requests, inquiries, and suggestions submitted via a company’s website. For example, if I receive a completely incoherant e-mail from a customer (and it does happen from time to time), I will e-mail them back asking for further clarification. If they reply with the same jibberish, then I ask them to please contact customer service by phone for further assistance. If you are going to bother e-mailing a request or question through…please, at least try to make sense when you do so. Saves a lot of time for both parties that way.Alison — sounds like you have a rather large hate-on for customer service representatives. Have you ever worked in a customer service-related position, where you have dealt with customers over the phone? If you have, were you 100% perfect 100% of the time when dealing with customers (especially difficult ones)? If you haven’t, I do believe there is a saying about walking a mile in a person’s shoes….
I wonder if the entrenet is nonversial, or versial.
Fucking funny, Miranda! I think the entrenet is like the Bizarro world of internet……where everything is fucked….LOL means Laugh Over Laugh…etc….
Wouldn’t that make the entrenet Reversial, or Retroversial lori?
Maybe Gingy could clarify all of this for us…..are you still there Ali? The fun is just beginning!
Beedge;Actually I don’t most of the time,but lately (especially the ones on here)I most certainly do and plan to do something about it.Starting with Jammie,since I now know where he works.Subway on Argyle St.And when I learn where the others do,the same for them!!!Some people just need to know that they aren’t Queen/King shit over all,right Nicole and Lori????
Alison: “Starting with Jammie,since I now know where he works.Subway on Argyle St.”Loves it!
But the Entrenet group is a consulting firm. You CALL them up and they assist. JUST LIKE A CALL CENTER!And if you ment Internet then that would be difficult if your problem is that you cannot connect to the internet in the first place. Kind of a catch 22 situation isn’t it?I always find it interesting when I receive calls from angry ‘professionals’ that say that the company that I work for costs them untold business because they couldn’t get emails on their cell phone… I’m sorry, your cell phone. Now I do understand the inconvience but if you KNOW your business traffic is updating daily I would not trust a freakin’ CELL PHONE as my source for business. TRUE professionals realise that an important thing like your livelyhood should not hang on a device that craps out if you go under an overpass yet alone through a tunnel! No, sorry I don’t have any sympathy for that shit because you’re full of it and are a poor businessman.
Gimpy: I’ve been in the same position before with a so-called “professional” on the line during my over-extended tenure at my previous job. Here’s the basic rundown of the conversation:Pretentious lawyer dick: “What is this $200 early termination fee on my bill?”Me: “When you signed up for service, sir, you signed a contract for 2 years in order to get the phone for free. You cancelled your service 8 months into the contract, therefore you are charged the fee as per the agreement.”Pretentious lawyer dick: ” I didn’t agree to any contract, and I’m not paying that fee…I’m a lawyer, I know my rights.”Me: “Well you did agree to it when you signed up for the service, sir. It’s all in the terms and conditions provided to you at the point of purchase.”Pretentious lawyer dick: “OH come on, nobody reads those fucking things when they sign them!!”Me: “So what your saying then, sir, is that you did not read the documents before you signed them?”Pretentious lawyer dick: “LIke I fucking said, who the hell reads those things?”Me: “So let me repeat myself sir…what you are telling me is that you, as a LAWYER, did not read the legal binding contract for your cellular service that you agreed to once you signed the documents and received your free phone?”…silence…then…Pretentious lawyer dick: “Fuck you.” <>
be nice to the people that pay your salary. they may be idiots, but that’s your joblike it’s a barrel of monkeys calling into a call center and talking to disassociated employees who work for evil device companies whose only goal is to keep their stats up. yes even petty people like you who love the thought of having “power” over someones account. very glamourous
Alison-> not all call centers have the enternet but i do agree the people who do not work in call centers dont understand but if you call someone to tell them there is a problem or they call you because of a problem and they freak out at you with threats which does happen ALL THE TIME! its worth fucking with their service!