Did you know:
If you buy a new box of condoms….and use one….you can’t return the rest for a refund….even if you cannot use the rest due to a fluke allergic reaction?!?!
I bought a new condom brand, and it turns out my girlfriend is SUPER allergic to whatever lubricant is on the condom….we were both surprised because other brands have worked fine.
If you use a product and then realize you can’t handle whatever chemical is in it shouldn’t the store you bought it at be supportive and refund your money for the remaining majority of the product?
When talking to a pharmacist about it today, she said:
If I bought a cake, ate a piece, then noticed something wrong with the cake, the store would most likely refund my money…
She wasn’t sure about condoms, but said “If they return 1/2 eaten cake, I should think they would return a medical-related thing like condoms”.
Customer Service disagrees…So basically I lose my $10….and get to keep my remaining 11 condoms as a reminder of my lost funds…
How can a store stand behind their cake but not birth control?!!?!?!
This article appears in May 29 – Jun 4, 2008.


If there was something wrong with the cake, then yes, the store would refund your money. BUT, there was nothing wrong with the condoms. If you bought a cake, ate a piece and didn’t like it, you would not be allowed to take it back. If you were allergic to the cake, it’s not the store’s fault and it’s not the cake’s fault. Sorry you’re stuck with 11 condoms you can’t use.
You should have put the used one back in the box as well.But really, how hard up are you for money? You know they give those puppies away for free at some places.-Trevor
I am sure the guy isn’t poor, just annoyed and wonders why his money isn’t returned on the principal that if a product isn’t acceptable, then the store shouldn’t turn it’s back on the customer…Mimi – I agree, you can’t buy a cake and try to take it back because you lost your craving, etc… but if you buy a “chocolate cake” (for example) then take it home, eat a piece only to find out there are nuts (or traces of nuts) inside…and your throat starts to close over ….Just because there is nothing “wrong” with the cake, you clearly aren’t happy with the item since you have had a major “fluke allergic reaction” (as the OP states) …I am in support of the OP….you know, sometimes these posts are correct and do not ALWAYS need to be argued by you guys!!
Mimi, if you bought a cake and then realized you were allergic to something in it, take it back with a piece missing, or even half of it, they’ll refund you for it. Been there done that and got my money back. Actually got another cake. I wasn’t allergic, i just didn’t like it.Trevor, 1 Box, $10, 10 boxes, $100, are you willing to throw away $100 until you find the comfortable one, i don’t think you have a $100 to throw a week.!
My question is…why is everyone comparing condoms with cake? o_OI think the fact that your girlfriend had an allergic reaction to the lube in the condom is not the fault of the retailer who sold them to you. I don’t think it’s anyone’s fault, actually. Why should the retailer take a loss on the open box of condoms because of it? There was nothing wrong with the product…it wasn’t defective and served it’s purpose. Be more scrutinizing when selecting your condoms next time, and stick with the brand that you KNOW your girlfriend is NOT allergic to. Like Mimi said…sorry you’re stuck with 11 useless to you condoms…
Wow Beedge – Maybe READ the original post then you won’t have to ask smartass questions like “why is everyone comparing condoms with cake?”…As far as I see, there WAS something wrong with the product…and the product did NOT serve it’s purpose if it caused an allergic reaction! Would you enjoy sex like that?Also, how can the OP be more scrutinizing when selecting his condoms next time when it was the type of lube applied by the company that caused the problems?! When comparing boxed condoms there is not a lot to go on when it comes to ingredients….they are not very specific beyond telling you it’s latex!Maybe we should compare the condoms to your wit . . . equally annoying in this post.
As I understand it, tort law protects the consumer by specifying the products must…A) Be of merchantable qualityIf I buy a sweater and the first time I wash it all the buttons fall off the product is not of merchantable qualityandB) Be fit for the purposeIf I ask for red paint and you sell me yellow paint the product is not fit for the purpose. When A or B is apparent the consumer has a right to expect an exchange or refund.The OP might have a case of ‘not fit for purpose’ considering the purpose of a condom (NOT to cause allergic reactions). The product may be ‘guaranteed’ and you could collect on that as a dissatisfied customer; otherwise, if you want to make a stink of it (obviously you do) call the manufacturer and ask them what they recommend when THEIR product does that to a person. You may find them falling all over themselves to send you samples. You’d be surprised what happens when you say things like ‘law of torts’ and ‘fit for purpose’.Good luck!
An allergic reaction is not the store’s problem, take it up with the manufacturer. And this thing about bringing cake back to the store… if you didn’t read the ingredients before buying its your own fault and never mind bringing it back “because I didn’t like it”, unless it was spoiled or had another manufacturing defect then you’ve got a cake to share with your friends.Halifax merchants need to grow some balls if they are refunding for these types of complaints.