To a certain Porter’s Lake gas attendant… I said good morning. You ignored me and demanded money for the gas I just pumped in my car. I ask for a pack of Players Standard King. You look at me stupid and ask, “JOHN Players?” I nod with suspicions beginning to show on my face that you’re a fucking idiot despite your advanced age. You ask blue or silver? I say blue because I don’t know what the fuck silver is but I think you’d find “Light” or “Silver” in my request if that’s what I wanted. Then you ask me small or large? Holy fuck, lady! I just want a pack of smokes. You can presume I don’t want the special convenience pack because I didn’t ask for it, did I? Can you be sure?
You take my credit card and hold it like it’s your private property while I sign. The stupid thing is my signature has been worn off the card for some time now. Besides, you have a tap-and-go unit so why should you ever lay hands on my credit card let alone hold it like it’s some kind of prize while sneering at me. I’ll be sure to tell you to fuck off if you do that again.
You’re muttering something about have a nice day ignoring me and playing with your cash register while I gather everything and said, “I said ‘good morning’, you know?” You didn’t even hear me… AGAIN!! And if you did, you ignored me AGAIN!! I’m storming out of the store saying, “try LISTENING for a change” but you didn’t stop for a minute talking to yourself, fuckwad!
People like you do NOT belong behind a counter. You have no business holding a customer “service” role with such serious lack of LISTENING SKILLS.
I’m gonna get your ass fired and not because this is the first time. I’ve heard stories just like this from family members but today is the first I’ve experienced your incompetence myself. I could have let it all go but when I finally got back on the road and opened my pack of smokes I realized you sold me regular sized and not king sized, about half my smoking pleasure for full price.
—Smoking Regular
This article appears in Sep 17-23, 2009.
Complain to the manager.
Every once in a rare while you’ll get a stuck up cashier… for whatever reason. But they stand there and inspect your card like it’s your Passport and then tell you if the signature doesn’t match.
I think you need something stronger than cigarettes.
Maybe it wasn’t a good morning for her and she didn’t really want to get into it with you.
I think by “small or large” she was asking if you wanted regular or king sized. When I used to sell tobacco at one of my cashier jobs in the valley most people would buy regular and if they wanted king sized they’d say “king sized.”
Also, OP, I know bad customer service is maddening, but you should really callllllmmm the fuck down before you pop an artery! Holy overreaction! Just take solace in the fact that you’re probably smarter than her and don’t let that shit ruin your day, yo.
Sounds like my boss…
Me: “boss, we need to do XYZ to achieve ABC”.
Boss: “no, no, no. What we need to do is XYZ. You know why we need to do XYZ? I will tell you why.. because ABC. That’s why.”
Me: “You’re right. I am wrong.” *pops an Ativan and goes for a smoke, returning to my desk and going to Monster.Ca to job hunt.*
you could just avoid this store and go to any one of thousands of locations in HRM that sells cancer by the pack.
She works at a gas station for minimum wage and didn’t want to be sociable. OMG, what is the world coming to?
You obviously need to buy a much stronger brand, I hear Russian cancer sticks are quite potent.
They’re supposed to hold on to your card until you finish signing, idiot. It’s in the training. Calm the fuck down.
Exactly, in case it’s stolen or you try to leave without signing (and yes there are people out there that do that).
I’m not really seeing what the attendent did so wrong…. its not like they were rude. They gave you what you wanted didn’t they? You were the rude one.
If it grinds you gears that much, see the manager-type. That said, this is one of those times my gut is telling me that you might have been one of those customers who came into the station with a chip on your shoulder. Things just went downhill from there on both ends. Not saying the clerk wasn’t guilty, just saying from my customer service experience what I think.
Besides, by the time I write this, that pack will have been smoked and you’ll be back to those tall, slim king sized smokes you’re used to.
It grinds the OP enough to submit a bitch. Big fucking deal, PDG. That’s what this blog is for!
Why are you bitches down on the OP? They started the transaction by saying good morning and it seems to have gone down hill from there. I don’t think Porter’s Lake has much to offer the community in terms of options. Tap-n-go negates any responsibility you think a clerk might have in seizing your credit card and if the OP was going to leave before paying I’d think they would not have gone into the store after pumping their gas.
I think this is a valid bitch and the comments since, right at the end of the ordeal the OP shows says they’re annoyed, you bitches jump all over that like they deserved to be blown off by a high and mighty convenience store clerk…. pffft!
Nobody likes a whiner but this is a totally VALID bitch.