I wanted to let you know about the lunch I had today. I asked for a half sandwich and soup, which I have had quite often and enjoyed. Today I asked for a tuna sandwich, which was made. It included lettuce and mayo. I asked if I could have some tomato and pickle as well. I was told I could but the slice of tomato would cost me 73 cents. I them asked, because I did not want a drink with my meal, if I could have a slice of tomato. I was told no and that it was company policy. Well as you can imagine, I asked to have my drink then and I would like it to go (to have later in the afternoon). As you can imagine I was puzzled as to why this happened; profits were reduced by the extra cost of the tea, cup and lid. All for a slice of tomato and a very puzzled ex-customer!
This article appears in Aug 7-13, 2008.