To my understanding when a grocery store is opened for 14 hour’s 6 day’s a week and 6 to 8 hour’s on a Sunday is this not enough time to get your grocerie’s,or maybe it is just me that make’s a list when i start to run out of thing’s i need to get by week to week or day to day.so to you idiot’s who figure it is alright to show up at 5 to 10 minute’s before the grocery store close’s to do your last minute shopping for useless item’s such as junkfood or mix for your booze for your last minute partie’s, up your’s i have shelve’s to stock and plainly have no time to answer where is the salsa,or fat free potatoe chips.
This article appears in Apr 24-30, 2008.
I suggest maintaining a low-profile around 5-10 minutes before close and if you do have the misfortune of making eye contact with one of these types, just tell them ‘no, you don’t actually have any of whatever they are looking for’ and leave it at that. It might sound like a Transit Girl tactic but thats the way it goes.
Is this really a bitch? If the store is open, it’s your job to serve the customer. Look at it this way: the company is still paying you to be there for that 5-10 minutes, right? That means that you’re there to serve the customers that come in to buy thier shit. If it really bothers you that much, i suggest you quit, or find another job within the company that doesn’t require you to deal with the customer so closely.
i agree with poop… lolmy boyfriend and I went to get a movie the other night (i was in my pjs.. sorry guys!) and it closes at 10. we were having trouble finding a movie, b/c there are no effing movies ever available at said movie store. so at about 5 mins to 10, the girl comes over to remind us that the store closes in 5 mins. we understand, and put a rush on it. at 10 oclock, we are deciding between a few movies, and the girl comes over to tell us it is time to leave, as the store is closing. so i asked if we could have like another 2 minutes, and she said no. so we grabbed wedding crashers and went to the check out, while the two girls working there continued to discuss the party they were going to in a few minutes.I understand that at the end of your shift, you just want to get out of there.. but its your job. people who work in call centers (like myself) often get stuck on calls a few minutes before they are off. of course it isnt fun.. but im not going to tell them “umm, can you speed it up a little, im off in two minutes”.
Dude, you get paid the same whether they buy their salsa from ‘your’ store or the kwikeemart, fuck those poor planners, punch out and get your drink on.
This is only a guess but you get paid by the hour right? So if someone is slow and you end up staying late you would get paid for that time. Try being paid salary, then you get less per hour the more hours you work. That’s the real kicker!(just because you get paid a salary does not mean you make lots of $$$))
Hey, Pissed Off Night Crew, what’s with all the apostrophes? Don’t you know how to pluralize a word? (It’s “hours,” not “hour’s,” etc.)Maybe you should work a few extra hours and buy yerself some literacy lessons. You might be typin’ on the internet, but literacy still counts, pal.
Good luck o getting that extra 15-20 minutes pay out of your ’employer’, right PO’d? Its by the hour, not ‘by the 15 minutes’… ha ha
Never in my life have I seen so many mis-used apostrophes in one paragraph. Perhaps the OP’s level of education is the reason he/she is working backshift in a grocery store…
Some of you need to re-read the bitch. This person isn’t pissed because he gets off in 10 mins. He’s pissed because he stocks shelves after the store is closed, and obviously is on the floor early (B4 the store closes). and just wants to do HIS job which isn’t customer service! Valid bitch as far as I’m concerned….some people think the world revolves around them and their salsa.
The world revolves around me and my salsa.
hahahahaccording to lori, op is on the floor early..why the fuck is he on the floor early, if he has such a problem with customers asking for things?? wouldnt it be a good way to avoid this by starting on time????? ps: im the customer.. im paying his wages… yes.. the world does revolve around my friggin salsa =)
It’s people like you 2 who “think” the world revolves around you that our society could do without….you “think” your shit doesn’t stink because you don’t work in a grocery store. Yes, you buying salsa pays his wages….he just wishes you could do it during regular hours and not 2 mins. after/before the store closes. God forbid I defend some poor asshole making minimum wage, who isn’t interested in helping you find your salsa, which isn’t his job…..his job is to make sure the shelf is filled with new bottles of salsa so that you can pick one up during regular hours!!!!! GOD
Its not going to kill the person to say “aisle 5” or whatever- it’ll at least get the customer out faster which is probably their reason for asking in the first place as opposed to wandering the aisles, taking their good old time!God forbid he ever has to run out and grab something right before the store closes- he shouldn’t assume that everyone making a mad dash to the supermarket is there to buy party salsa- and even if they are, who really cares? People forget things, its not the end of the world!Its a pain in the ass being kept late at work but it doesn’t sound like this person’s shift is ending when the store closes, he just sounds like a bit of a jerk. On the other hand, maybe he has a hard time multi-tasking: answering a question and putting cans on a shelf. That’s unfortunate!
lori: i thought 5 mins before store closes is included in regular hours?? no?? i was misinformed..
I’m not saying he isn’t a jerk, he’s obviously not a people person, no crime in that!
No, I agree there’s no crime in not being a people person. The guy just doesn’t have to call people idiots because they make mad dashes for last minute items he deems “useless”. Its obvious he wants them out of the store so he can do his job but he doesn’t seem to care that by pointing customers in the right direction, he’s helping the cashiers do their job and balance their night on time, so everyone can get their jobs done on time- not just him!
You also don’t have to be a people person to grunt out a 3 syllable response.
Lori, calm down. I don’t think the world revolves around me, i was kidding. You know what kidding is, right? I don’t feel like my shit doesn’t stink because i don’t work in a grocery store..if the sign says OPEN, then it’s fucking open, and i’m not going to avoid going in if i have to get something just because i feel bad for someone who is making minimum wage. Sure, it’s shitty money, but it’s also a job…a job that wouldn’t exist without customers. I’m pretty sure the guy’s life isn’t going to end because he’s wasted two seconds pointing someone in the right direction. I’d be willing to bet that the poster of this bitch has done exactly what he’s bitching about. Everyone has made it to a store just minutes before closing. That includes you too, Lori. Does that mean you think the world revolves around you, or shit doesn’t stink?
well said.
Maybe if you suck it up and do YOUR JOB I’ll be out of there right on time.If it is a quick trip in the store (as you seem to be describing), while the store is open and I’m probably not going to be there after CLOSING HOURS then deal with it. The store is open, the lights are on, there are workers there.
i have to disagree with those insensitive remarks for this guy.how do you know that he is so uneducated like you imply, he may be working part-time while schooling . at least, he’s not on welfare, or sucking up his parents’ hard earned cash or using their credit cards.also, if you’ve ever worked in retail,( i’ve managed certain retail stores in the past when i was just starting out) ,you’ll be more understanding.at closing time, it’s not just shut the till and run off.he still has to tally up and bring the cash to the purser.have more consideration. if you’re so educated, surely you can read the signs to find what you’re looking for.perharps, he is not the only one who needs an education.
Its easy to spot the people who don’t actually work in retail, at least not recently in their lines. Its a low paying non-reward oriented profession, and usually a step in life towards something larger. Some people here see it as some kind of noble undertaking to serve the public in as best a way as they can, give me a break.Look, I’ve worked in it amongst other jobs, and I know better than to go into a retail store 5 minutes before shutdown, unless I know exactly what I am doing.No, you’re all right though, they are open so they are obligated to serve you, but get your heads out of your assholes if you think you’re going get that Customer is #1 kind of service. Duh.”They are there to look after the customer in order to product profit. If the store is paying you at the time, even if it is at 1 minute to close, than you need to do your job.” Whatever.
ya, the point i am aiming at, as in cranky, and those who have empathy for pissed off night crew is:the next time you pride in apeing a sub-human with your nodder in your asshole, at least, pause for a bit and ask yourself,”would I be such a shithead if this guy were my father, brother, mother,sister, gf/bf,etc..?”our behaviour and reaction could be quite difference.have a great weekend.be nice, if you can’t be nice, be gone at least! 🙂
Everything is always alright as long as we assume the bitcher probably did the same whatever at some point in their lives.Lets talk about the term ‘asshat’ again. That was fun.
This is a valid bitch…The cause of this bitch is most people do not give a fuck about anyone but themselves. There are a lot of inconsiderate selfish people. This parallels with the problems of today’s society. The me generation, nope it is the ‘me’ planet. Pricks, most of you ! I’d be willing to bet that most of the people that show up at closing time are the unprepared idiots that think it is necessary to shop on Sundays, because get there shit together in the other 6 days of the fucking week. Pricks !
You’re a valid bitch.
That is funny ! I’ve been validated.I say that about lots of stuff…You’re a …(insert the words said by someone else)
I am so sick of people freaking out because there is Sunday shoping! Get over it creeps! Some people have busy lives and work two or three jobs- like myself and can only go on sundays to get new shoes- for work- or food for the week! If you don’t like it, don’t go out- who wants to spend their only day off in a big line up with the likes of you anyway?
looks to me the the selfish person is the employee who cannot help a customer by pointing them in the right direction. its not that its a “me” planet… the problem in this scenario.. is that the customer needs something at the last minute. why is that such a problem?like matt said: if they dont want to work 5 mins before the store is closed.. then they need to close the doors and lock em, 5 mins earlier.
i also agree with bermanda. i love sunday shopping. frankly my life is too busy the rest of the week. i work mon-sat all day. and try to get home early enough to cook dinner for my family. therefore.. sunday shopping is extremely convenient!
You all have obviously never worked in retail or customer service and had to deal with ignorant customers who don’t understand that it’s an inconvienience if you are still in the store 5 minutes prier to closing as there are other aspects of the job such as cleaning up, etc. If you are asking for help at 5 mins. to, then chances are you are not going to get out of the store before it closes. I understand that emergencies happen and people forget things, but these aren’t the people who are annoying, it’s the ones that take they’re jolly old time.!!!!! Have some fucking respect!And as far as Sunday shopping goes, most employees don’t have the option to just not work on Sunday regardless of what the law says. I guarantee most would have had a very hard time if they said they wouldn’t work Sundays…..the company would get either cut back they’re overall hours or they wouldn’t be considered for a promotion or something! What’s wrong with spending time with family or better yet why don’t you go to church….you may learn something about doing onto others as you would have them do onto you!!!!!
Actually, i spent years working in customer service before i moved onto better things. That’s how i know how what CUSTOMER SERVICE is all about. Getting all pissed off because someone is coming in a few minutes before closing time is poor service, bottom line. I’ve had to miss my bus and spend an extra hour waiting for the next one, but you know what? It’s part of the job, and if you can’t deal with that, maybe you’re not mature enough to handle the job you’re given.As for going to church instead of Sunday shopping..i’m just going to assume that was sarcasm..church is the last place i’d go to learn about morals.
who the fuck are you to tell me where i have and have not worked.i worked at fuckin mcdonalds all thru high school. on the weekends.. instead of partying.. my ass worked the NIGHT SHIFT every friday and saturday night.. EVERY FUCKIN FRIDAY NIGHT, AND SATURDAY NIGHT i worked 11pm til 7am. at mcdonalds, the doors close at 12:00 midnight. people always came in at five to twelve to sit down and eat. wanna no why? b/c the fuckin doors are open!! my job overnight was not to serve customers.. it was to clean. but if they wanted ketchup.. id go get them the ketchup with a smile on my face.
Oh fuck, Lori is telling people to go to church!!! HAHAHAHAHA! This is gold! Just a question, does doing onto others as they have done to you apply to being kind when a last minute shopper has a simple question, Preacher Lady? Hmm, what do you think Jesus would say about you taking “HIS” name in vain? (check a few post up!)I’ve been that last min shopper and have worked in retail long enough to have been on the receiving end more times than I’d like to remember. However, I have always been kind to people- regardless of my religious beliefs. Hahaha poop, nicely said! I stopped going to church because of all the hypocritical fanatics.
BAHAHAHAHAHAHAHAHHA ouch.
oh you tell them like it is.. Mortimer, aka elmer fudd,you are so well-educated and your spelling is immaculate, “brotha! LOL”… here’s a copy of your final paragraph:”Maybe you should work a few extra hours and buy yerself some literacy lessons. You might be typin’ on the internet, but literacy still counts, pal.”Hmm, spot the illiterate genius imperfections, anyone? HONK HONK 😛
I always remember that mantra that I learned in the hospitality industry that I think applies here: “Fake it ’till you make it.” Just go through the motions for the customer even though you don’t want to. They end up with what they want, and you don’t get a service complaint. Just suck it up. You’re always going to have to deal with annoying customers; in pretty much every field imaginable, unless you happen to work with nuclear particle colliders. They may not always be asking for directions to the mayonnaise, but they will still be asking annoying questions nonetheless. The sooner you accept this as a part of having a job, the better off you’ll be.
Do the job you’re paid to do or find another one. If I want Salsa and the store is open then I make it happen.
Eric knows what time it is. It looks like a lot of people are reading way to much into this, myself included. I chose to ignore the fact that you weren’t ending your shift and about to leave, so that I could focus more on customer/employee relations. So, yes, smile (or not) and tell them where their salsa and rubbers can be found and go about your business.
all he has to do.. is simply point in one direction.
This is a good bitch. I agree and disagree with a lot of comments.It is annoying to be working and almost off and customer strolls in to do some shopping. I remember working retail a long time ago and I always got annoyed by it. I work at a call center now (not converges) and we have to stay till the last minute. Difference between a center and retail is the closing. Call center you complete and leave. Retail you finish, count cash, deposit cash, close. I completely understand why this person would start this bitch, however 9 – 5 is 9 – 5 not 9 – 4:55. For anyone who doesn’t do retail. Picture yourself at your desk. You are about to leave and your boss comes in for a chit chat that could have been done earlier. Now your leaving at 5:05. Unless you keep a record of the extra time, you could miss out and it all adds up. Some job payroll systems only pick up by the 15mins. :(End result. It is a job. If you stay later then record it so that it can be adjusted.