I wish I could complain but I need my job.

My employer switched to a payroll service last year and they are still having problems.

But it isn’t so bad.

I love getting no money on payday. I love not having a phone number to call payroll. I love only being able to send faxes to a payroll service that never returned or confirmed my faxes. I love getting ‘advances’ instead of a fixed paycheque, only to have ALL the advances removed from my next paycheque. And, the original paycheque not fixed. I love having to resubmit several months of times sheets and not get paid for my time.

My employer doesn’t have much money, and is practically a charity. But does that give them the right to ignore their basic responsibilities towards their employees? —I Just Want to Work

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6 Comments

  1. point noted o.p., now tell it to the hand, cause the face don’t wanna hear that shit.

  2. OB, it is that bad if you’re here. You need the money, the company (at least, in theory) has it. They’re getting your hard work and talents, and so they should be paying what they owe when it comes due. If you can’t reach the payroll company to complain you take it up with a supervisor or your HR department. If necessary, set down the expectation that if the issue isn’t fixed you will go to the Labour Board. See how quickly that payroll system gets fixed.

  3. I had the same problem with a not for profit… I took a paid position at the start of October because I knew my other 2 jobs were slowing down and would leave me short on December rent. Then it was payroll mess up after payroll mess up after payroll mess up… December 1 came around and I still hadn’t got a cent from them. I was pretty pissed off. I mean, I do volunteer work but if it is volunteers you want then do not advertise for a paid position. That is deceptive and unfair. I eventually got my $ and then I was done with them.

    My unsolicited advice: Don’t quit OP yet, just job search and keep good records of your time in case you end up in front of the labour board to get paid properly.

  4. OB, an employer can delegate the work but they can’t delegate the responsibility. The are labor standards that your employer is responsible for. Being a charity is not an excuse.

  5. “practically a charity” is like being almost pregnant. I’m not sure what that meant. Unless you’re the paymaster,why are you dealing with the payroll company? Aren’t advances supposed to be taken from your next pay? Why would you get your whole pay if you’ve got some already ahead of time?
    I do appreciate that it must be frustrating to have your paycheque mucked up all the time. My advice would be to keep records of everything the company and the payroll tell you, insist on getting a contact at payroll with a phone or e-mail and lay it on the line with your employers. Your paycheque is the essence of why you’re there working for them.

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