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The Halifax Regional Municipality may get some tips on reducing bureaucratic red tape by sending a city hall staffer off on a six-month fact-finding mission.
The grand expedition was discussed at Thursday’s meeting of HRM’s Community Planning and Economic Development committee, and will now be sent to regional council for final approval. It comes out of a February request by deputy mayor Matt Whitman looking for a red tape reduction strategy in HRM.
“It’s ironic a report on red tape took five months to get here,” said councillor Stephen Adams on Thursday.
The report recommends HRM commit a single staffer to head off on a six-month secondment to the inter-provincial Office of Regulatory Affairs and Service Effectiveness.
The joint ORASE office was created between Nova Scotia and New Brunswick last year, and later expanded to Prince Edward Island.
The charter for the office—approved by all three provincial governments—states that government regulation “should be a public policy tool of last, not first, resort.” If it absolutely has to be enacted, regulation should be “in the lightest form possible.”
One lucky municipal staffer will get to drink that kool-aid for six months, with a possible extension of up to three years.
Staff are hoping to reduce the “red tape” around any rules, regulations and bureaucratic procedures that are “excessively complex” or “impose unnecessary delay, inaction and/or costs.”
“Unnecessary red tape frustrates businesses and citizens by stifling business growth and broader economic development, as well as day to day service delivery.”
Thursday’s meeting saw a surprise appearance by mayor Mike Savage, who sat in for the discussion and stressed it was “incumbent upon” HRM to reduce its red tape. Doing so, said the mayor, is “pro-customer.”
Councillor Jennifer Watts however argued that some businesses owners have a perception of unnecessary red tape without understanding the regulation’s purpose. She cautioned HRM to make sure that in cutting red tape the municipality didn’t inadvertently end up cutting loose regulatory measures that protect residents and help the disadvantaged.
“That’s the nature of who we are,” Watts said. “Everything we do in government is regulation.”
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This article appears in Jul 28 – Aug 3, 2016.
Nobody understands what they think they are doing here. You can have a regulatory regime in place and still attempt to work with the citizenry to guide them through it. But gov workers more often than not just simply say, here are the rules, it’s up to you to figure it all out. They have no concept of client service and helping the customer.