Okay, so the other night, I realized I was out of toilet paper. I don’t live walking distance to any place that sells toilet paper, and it was too late, buses stopped running. I was hungry, and I ordered pizza for delivery.
Then I had this idea: Buy a roll from the pizza place.
So I call to order, and I kindly ask the order taker if they could sell me a roll from their bathroom or something. She said, “No, we can’t do that.” I explained my situation and said I was willing to pay up to 10 bucks for it. She still said NO!
What kind of service is that? I was a regular customer, but they can kiss my ass now! Needless to say, I didn’t order from them.
This article appears in Sep 11-17, 2008.


Some people are just cunts who follow all rules to the T. They never question the rules, they never bend them, they’re just mindless sheep who don’t think for themselves.Obviously, this was an isolated incident and probably wouldn’t happen again in the history of the pizza place. It just goes to show how their customer service won’t go anywhere extra.
As inconvenient as it was, I am sure they would argue it has something to do with sanitary purposes… I bet though that if you offered the delivery guy to run to the nearest store and get you some ass-wipe for $10, by-passing the guy/gal who took your order you would have been in luck. Hope they brought extra napkins. Oh well, thats shitty service for ya.
Personally I think this is an indication on how spoiled consumers have gotten. Just last week every one was saying the customer isn’t always right. This is another one of those cases. I am pretty sure there are actual companies that run delivery services in Halifax. Perhaps you should have called on of them. Not the Pizza Joints responsibility to kiss your ass or wipe it either. Just like that chip commercial, “If I give one to you I have to give one to every one else.” But in this case if I do you a favor I have to do one for everyone else. Word would spread. That is a lot of fucking favors. Maybe you should plan a head a bit more.
A lot of Pizza places run out of stores offer a grocery delivery service along side their pizza delivery.
i am going to agree with Scott on this..why is the OP chewing out someone else because the OP wasnt responsible enough to have shit tickets on hand when needed at home? I bet the op willl reply “its only toilet paper”, so then my response is, why not go ask them for some cheese? Or some milk, or sugar for your coffee? THere has to be a line, and you are asking for something they clearly dont sell.
Don’t you have any neighbours?
Homie and Scott – RIGHT ON!!!they deliver the product they sell!…PIZZA. Just because they have a car and are on their way to your house doesn’t require then to bring the fucking kitchen sink. While i have no problem with the OP asking them to do this, i find it laughable that he is BITCHING when they said no. it was worth a shot and they said no dice….deal with is and move onHow unappealing would it be to see someone getting a pizza delivered with a roll of ass wipe sitting on the top of the pizza box. There is some good PR for that pizza place.Anyone who thinks this is “poor customer service” need a reality check and a kick in their spoiled the-customer-is-always-right ass.
Why should a pizza shop have to accommodate such a bizarre request when you’re clearly at fault here? Why didn’t you ask for extra napkins instead, you twit? Honestly, the sense of entitlement some people have is beyond ridiculous.
This is really quite ironic… I usually get a weekly delivery of asswipe to my home… Last week while I was on the phone placing my order, I realized I was kind of hungry, so I asked them if they would either cook or pick me up a pizza and bring it along with… Can you believe it they said NO… WTF is this world coming to… I told them to take their toilet paper and shove it up their ass…Customer Service…?? Yeah Right..
Tsk tsk- you too, Floyd? What’s happening to customer service these days? For some reason, my local feminine napkin/cigarette delivery service (Fags n’ Rags) absolutely refused to send me some Spaghettios. I explained that I couldn’t get my own because I’m agoraphobic and that also the skin on my rear end seems to have grown into the couch…. I just wanted one can, dammit. That’s IT! You’ve denied me for the last time, Buttholes! You can kiss my sweet couch good-bye.
Oh, yeah… he also asked to speak to a manager when I told him we couldn’t deliver the tea, or ring it in as a delivery (it’s only in the computer in the ‘dine-in’ section). The manager told him the same fucking thing I told him!
OK, so refusing to send toilet paper with a food order is not bad service. They’re not in the4 business of selling household items.But I’d argue that refusing to send tea, a drink normally taken with food, just because the button on the cash register is in the “dine-in” section, is in fact bad service. It’s silly.
No, it’s literally impossible to charge for tea on delivery at our particular establishment. The computer system is just designed like that. It’s not the manager’s or my fault. We would have charged the guy for tea bags and delivered it, but it’s not on the drink menu in the delivery section, because it’s not something someone normally orders to be delivered! It is still an odd request. Why don’t we just deliver coffee and beer and coolers while we’re at it??
I’ve never ordered from a pizza place that doesn’t deliver pop, or chocolate milk, or iced tea for that matter. So what’s the difference if it’s warm tea? Still don’t see what’s so “odd” about it. And the computer system is just a program. The delivery boy takes the cash, and you ring it in as an internal sale when he gets back with the quarters. Not exactly totally impossible.
I’m gonna call the Jehova’s Witnesses and ask them if they will get those impressionable young boys to bring me some liver next time they come to try to save my soul.
I work at a pizza place and the other day, a delivery customer had a request that wasn’t AS bizarre as the toilet paper request but was still weird. He wanted a cup of tea delivered along with his food! We sell tea but only to dine-in customers, and we don’t have cups to-go. So no, he didn’t get his tea!
So the pizza place is called ‘Shitties’?Why would they promote a roll of toilet paper with their FOOD. How appatizing is that?”Our food’s so rancid that it gives you the shits, have a complementary roll of paper, you’ll need it”
The traditional drinks that you would order with Pizza will come in sealed containers. Pizza joints would never deliver fountain pop in take-out cups so, using that same logic, they wouldn’t deliver coffee or tea in take-out cups. Given the temperature and potential safety issue for the driver, I don’t blame them. Also, imagine if the tea were cold by the time it arrived. There’d be hell to pay then, wouldn’t there…just for doing a favour.