When you come in seeking help please have some idea about the problem. Please don’t walk in stare at me and say “I need help” you might as well say “the sky is blue” because both those statements will get you no where. Also presuming I know what you’re talking about is plain silly. Don’t do that. —Ugh
This article appears in Jul 7-13, 2011.


And this is why I’m glad my job involves very little interaction with people. 😛
depends on where you work o.p., if a cop shop, then you have a clue what is going down. other than that, i guess we are sposed to be fucking mind readers.
I guess you haven’t worked with the public for very long. Fasten your seat belt!
Where do you work OP? Maybe it was something of a delicate matter, medical or legal. They just wanted to speak directly to the doctor or lawyer about the issue at hand, assuming that’s not you.
If not, maybe they are just waiting for you to say “What’s the nature of the problem of which you speak?” at which point they feel free to express the dilemma at length.
Is it so hard to say “What’s the problem” or “How may I be of service”? It’s really not that hard.
… no tim, you ask and they’re still blank
Perhaps you should familiarize yourself with what services are offered at your business…….then you would have a clue on how to help these CUSTOMERS/CLIENTS……..like, how the fuck did you get hired?
Not overly happy with this Bitch. People need a little more love these days. Maybe you ought to just take a breath, do something nice for yourself, find a way to be a little more gentle towards yourself and others.
Everyone knows people are shit. The real heroes are the ones who can trick you into thinking otherwise.
Pony.
OP, respond with “License and registration” and watch the confused look on their face. Best to play mind tricks with those dumb fucks.
What if you deal with MANY MANY things Koda? Then what. People think you’re a mind reader and that their case is the only thing you deal with all day … when it’s not. The frequency with which this happens is alarming.
I equate it to walking into a Dr’s office sitting on the exam table and saying “Doctor I’m sick” and then staring at them expecting him/her to heal you. OR “Doctor I’m in pain” and the dr replies “oh, where?” then you respond “well I can’t remeber, but you must be able to help me right, ’cause it’s your job” … -.-‘ Of course they won’t let you die (they can problem solve, THAT’S WHY THEY’RE HIRED) … but when you see hundreds of ppl a day … then you understand where the problem comes in … …
One must be more explicit. Although sometimes I will say it is exciting trying to solve a mystery!