When I go up to the bank teller, it’s because I have less than the minimum $20 the ATM will dispense in my account and I need my money. When I get up to the counter, I’ll say, “Can I withraw the funds in my account?” The teller then proceeds to tell me my balance (which I already know), announcing the fact that I have eight dollars and 45 cents in my account, loud enough for the whole lineup behind me to hear. HELLO! Could you not announce my net worth to the whole fucking bank please? I know how much I have in there, duh. Then the teller always asks next if I would like the whole amount. What do you think? Of course, duh! I’ll take the whole fortune.
—Lower Your Voice
This article appears in Oct 24-30, 2019.
Some people have hearing or vision impairments, thus a clear and concise speech are necessities for customer service work, especially when dealing with someone’s finances. No one cares about how much money you have, I promise.
I’m surprised the people in line didn’t toss you quarters.