To the owner of a very popular cafe in downtown Halifax: You should be ashamed of yourself! Proactive staff coaching is one thing, but rudely berating them in front of customers (in the process holding up the line in your own restaurant) is another! This happens almost every time I come in! Your staff is wonderful!! Hard working, friendly, and they make delicious food and drinks!!! But you’ve never stopped to tell them that have you? You probably haven’t even noticed how great they are! Because you’re too busy assuming that everything is being done wrong, and losing your mind over the smallest of things!! I enjoy coming to your cafe, but only when you’re not around. You make me lose my appetite completely. You’re in the customer service industry! Surprise! TIME TO LEARN SOME MANNERS AND BE GRATEFUL! —Lack of Latte Love
This article appears in Jan 6-12, 2011.
When I see people in the service industry treating their employees like shit it makes me never want to go there again and makes my blood boil with rage…
Even if the employee is kind of blowing it, you take them aside and speak with them.. you don’t rudely freak out at them in front of paying customers. It’s embarrassing to both the employee and the customer.
It’s not just certain customers who believe that servile is the root word of service. Some owner/managers seem to as well. And it reflects very poorly on the establishment.
There’s a tavern owner on Pleasant street who is often quite rude to staff. While I’ve always found the staff great…his A$$h0l3ry has me no longer going there .
Agreed guys.
A manager should never, berate an employee in front of anybody, ever. It’s comletely unprofessional, & it looks bad on the company.
OB, where is this place? I want to go there. Write a review in the eats section or something.
10 – 20 cm of snow and rain, happy happy happy, joy joy joy. At least the dogs are having fun 🙂
you donkey!
I’ve had enough….
get out you bloody doughnut.
GET OUT!
OP, there are plenty of other cafes in downtown Halifax. Just boycott that one you are referring too, and remind others not to go there. Maybe then the owner will change their tone with their staff.
the hospitality ind. is a bastion for fucktards and just foul peeps; metinks it’s something to do with dealing with the public
at first read o.p., i thought you were talking about my place. if they have a head office other than that one location, i suggest you call and complain. better yet, call labor standards board. that is way to harsh bullshit to let go. send me a mail o.p., at gary_more@hotmail.com, and tell me which place it is. i would just love to go and hear just a bit of that shit. you can bet that my big fucking mouth, would be cutting ths asshole a new one. i don’t stand for shit like that, especially in front of customers. yes, send me a mail please. and i will report back exactly what went on. i welcome the chance to blow up on a douche like this.
This sounds a lot like that place on Blowers Street above the convience store….
It’s RAAAAAAAAW!!
i have the name of the place, and going to check out this week. stand by for update on it.
Way to go Lifer!!! It goes without saying that employers who disrespect their employees don’t deserve to be in the position they are in. Go GROUND some sense into the bastard!
I’m sure a few people wish they were there when you go ape-shit on ’em.
Hey, Lifey, if you need a henchwoman, I’m available. If I can get dude’s head between my Double Dees, I’ll shake his noggin like a paint mixer.
LS, PG and I can come as well, then we can be like the Charlie’s Angels of Douchebag kickin’! wOOt!
I’m in! – Someone will have to chroncile the events in a long Homeriffic epic poem.
“The Sucksiad”
yes… and Cole’s Notes for whatever LS says would always be appreciated.
http://www.chezgrae.com/modsquad/images/in…
Saaah-LID!
LOL. That’s awesome. It’s like a real version of that show “What would You do”.
“Cuz justice is the one thing you should always find.
You gotta saddle up your boys, you gotta draw a hard line.
When the gunsmoke settles
We’ll sing a victory tune.
And we’ll all meet back
At the local saloon.
And we’ll raise up our glasses
Against evil forces.
Singing – Whiskey for my men,
Beer for my horses”
i want yul’s horsie http://www.pollsb.com/photos/o/76722-seven…
We could turn this into a vigilante operation/Bitcher’s Summit y’know.
And like the Mag-7 it could spawn a couple of lacklustre sequels. Rawk!
http://shop.transmissionatelier.com/images…
Can we get Toby Keith and Willie Nelson on short notice Ivan? 😉
Actually, I think we should HOLD the Bitcher’s Summit there. Service and food etc., is supposed to be good. Get LS to do some re-con work and find out when Douche-bag Magoo is working, then we call all go and be like a flash mob. Bet we can get the arse-hole to quit within 2 hrs.
Toby hasn’t been returning my calls since I said I’d consider doing a 4-way with the Chixie Dicks. But, SOBova once worked as a hostess for some tyrants on Q-Pool so she might come, even though she hates seeing me involved in confrontations that could lead to a stint in the Crossbar Inn. The Countess doesn’t get out much, but my plush Bald Eagle, Screee would be jiggy wit it. I’d even wear my Ivan hat >; )
Vigilante flash mob has a nice ring to it. We’ll have to call the folks from u-Toob, make sure they have a camera crew there. Hee-Haw.
Hey, I am in too!!! I think it’s about time that the mystery of the crusader in the “J” shirt perhaps was unraveled. On second thought……. the less people know about me, the better……..
You’re in now jonnoman! Alright, LS, get us all the info we need!
(and Ivan, if you AND Toby were involved, wouldn’t that be a 5-way?)
Nope, the short fat one would be makin’ breakfast. Har Har Har >; )
are you at home rosie me love?
I want Lee’s horse:
http://www.jrinla.com/movie-reviews/cat-ba…
Yeah PG I’m here for a bit, then have to sail off to job #2. Boooo!
Can PK come too?
All are welcome at the “Bitches With Itches Victory Tour – 2011”
hmm, job numero deux eh? this is news to me
If it’s going to be a ‘flash mob” then can we please choreograph a dance too? please…pretty please.
PK – I like that you’re referring to yourself in the person…lol
http://www.youtube.com/watch?v=ebcfFg2ihYw
How ’bout if we do ‘Time Warp’?
i’m checking out when a la douchebad is going to be working, have to time it just right, with about a weeks notice for y’all. think i can be nasty here, watch what i say in person to this piece of shit if it starts up there. got the place, just need some times.trying to get o.p. again. they go in quite a bit i guess, so they will have a good idea when asshole will most likely be there. will let you all know, via rosie or ivan’s mail.
gives a whole new meaning to the word mob…time warp works for me, just none of this please
http://chandrakantha.com/articles/indian_m…
I hate the Macarena…so you have my promise! lol.
I’m in.
You guys dance, I’ll film it :0
OK, I have talked back into it. It just seems like too much of a production now for me not to be involved. Just as long as Joaquin Phoenix plays me in the made for TV movie they will film about our epic gathering.
It’s gonna be tight, y’all.
http://listentoleon.net/wp/wp-content/uplo…
Bahaha it’s tempting…
ok, when I said I’m sure people would want to see it….
I didn’t quite mean organize a lynch mob with a production crew.
LYNCH MOB, LYNCH MOB, LYNCH MOB,
CRISP SNAPPY SCRIPT, SCINTILLATING CHOREOGRAPHY,
ENSEMBLE CAST, MINIMAL CGI EFFECTS
LYNCH MOB, LYNCH MOB!
YES!!!! I love the picture!!!!!
“Trebek”: “And finally, Sean Connery’s also here so let’s move on to Double Jeopardy where the categories….”
Connery: “Not so fast Trebek”
“Trebek”: “I really thought that was going to work”
Connery: “Well you were wrong, you mountebank. I pose a conundrum to ya, a riddle if you will.”
“Trebek”: “I don’t want to hear it.”
Connery: What’s the difference between you and a mallard with a cold? One’s a sick duck and, well I can’t remember how it ends but your mother’s a whore….. HAHAHAHA.”
“Trebek”: “Wonderful.
yee haw, grab the kerosine Mabel, we’re goin to a party
http://thestandard.org.nz/wp-content/uploa…
Ivan, I came across this today and I thought of you:)
http://www.youtube.com/watch?v=zc7UdCrJRKI…
Whoa, whoa, whoa!
Yes, we will do the Time Warp!
Yes we will all stand and point at Douch-bag when he/she berates a worker.
Yes we will film it for all to see.
No, we will not lynch anyone…
Geez Ivan… I though *I* was in charge! 😉
And painey my darling… it’s one of three. Two involve dogs… one involves your mail… isn’t it ironic? don’t cha think?
Has anybody ever berated a manager who berates staff in front of customers? I’d love to see that happen personally.
I personally saw it happen once NGF. I was the staff member and one of my customers (Grilled cheese on brown, poutine, Diet Coke) tore a strip off of my manager because she told me to stop being stupid. He was about three table from the ordering station where we were standing. “Hey, jus’ ’cause you’re a Nobel Prize winner don’t mean you can talk to people like that!” Manager stormed off, and I mean stormed, she actually left the restaurant and went home. No one actually applauded, but I saw a lot of smiles on other customer’s faces. It was fun. Less than a month later I moved here.
Jyob Tvoyu mat! Grace – how are you getting camera into my kitchen? You are vorking for KGB, yes. Old Ernie was truly one of the great ones.
Appypollylogies Rosie – this is of course your show; didn’t mean to try and usurp your authoritah >: )
http://usedbooksblog.com/blog/wp-content/u…
Are we in the ballpark here, OP?
Set over to Fahrenheit…
any number, just make sure Fahrenheit.
HAHAHAHA
TBR, we’re waiting with bated breath, did the manager return?
Ohohoh! This sounds like fun. Can I come? can I? Can I???
Anyway, my exboss totally made me cry in front of customers once. Rofl. 🙁
TRINKETTTTTTTTTTTTTTTTTTT!!!! Welcome back amongst the bitches!
Oh, I fully believe AND can relate to your story about said ex-boss. My ex-gf (and mother of my daughter) used to come home with horror stories about him…. and I had a personal dealing with him once…. he called security on me and everything! Told me, “you don’t know who you are fucking with….” Next time I see you, Trink (if ever) I’ll tell you about it. Although you know, we can always ARRANGE to see each other *wink, wink*….. HAHAHA
oh yes please kinkster, i have helped many a watron with my broad shoulders for crying on^^
Trink landing down in the 902….
🙂
a small piece of me died typing that out.
Trink’s already landed, baby! ;D
Although there is no sandwich bar of doom in my future. My boyfriend has forbaded (its a word now!) it. Olols.
I’ll come visit soon though!
Yes BT… she did… the next day. Was very nice to me when she finally realised that the regulars were watching and listening… all quite amusing.
That’s good to hear Rosie. The worst case scenario is that after being embarrassed, it’s the staff who have to take the brunt of the boss’ even fouler mood.
this gal was fun to work for^^^http://cache.boston.com/bonzai-fba/AFP_Pho…
I was expecting that Ivan, but obviously someone wised her up! It’s a long story, but she discovered that it was in fact the waitstaff who were keeping the customers coming back. She looked like I’d kicked her dog when I and another awesome waitress gave our notices within the same week. Petty revenge, but it made me smile.
Oh BTW: does anyone know all of the words to McLean & McLean’s ‘Were you Born An Asshole’?
http://www.macleanandmaclean.com/
http://www.justsomelyrics.com/145079/Hank-…
Good Night all.
I’m a couple days late – but ya’ll know I’m up for a lynching, right? What happened to suckalicious?? Did he end up reporting back?
(tough taking a vacay and having to do the catch up on the bitch page – haven’t managed to answer all my emails yet, but I’m nearly done with LTWWB)
😀
a vacation? pure luxury…hey fellow inmate^^
Yes ma’am! After my two weeks off at christmas, decided I need another break. Quick visit to the nation’s capital for skating, pubs, hockey game and the national art gallery. Was loverly! all is well in the duchy, I see.
excellent, my place of birth. according to me ma i was delivered by french nuns. doggie expo feb. 20th be there or be square^^
Maybe they dropped you, hence your aversion to all things pope-like??
Awesomeness – my lifestyle limits me to my kitteh, but I sure do love pooches…
teehee, maybe. according to mum they were very sweet, but the doctor was an arsetard…it’s only 2 dollars to get into the expo woof woof