to all you stupid people that come into my car dealership acting smart(like they own the place). We arent stupid, we can tell when you have read those dumbass untrue how to buy a car websites, or books. Like I’m not here to “rip” you off, im simply here to assist you and make your car buying experience a bit better.
—angry salesman
This article appears in Jul 23-29, 2009.
Fuck Off. Is that why everytime I step onto a car lot you fucking leeches come swarming out at me like fucking LOCUSTS!! You stand around all fucking day just waiting for someone to stick their big fucking toe on your car lot and then you beat the shit out of each other so that you can get to me first. Did it ever fucking occur to you numbnuts that the REASON people read up on cars before they go to your precious dealership is because they KNOW that you are going to fucking lie to them and tell them whatever you think they want to hear so that you can make your commission? Want respect? Get a REAL fucking job. You are nothing more than a glorified vacumn cleaner salesman.
Actually OP, you’re there to make your quota and up your commission. Automotive sales persons are under a great deal of pressure to make quota and although you may not resort to high pressure, sleazy tactics to do so, many of your colleagues do. Your customers are right to be wary and attempt to prepare themselves for the stressful experience of buying a new car.
If I’m going to spend over 10k on anything I’m going to read up on it first.
Having worked with car salesmen on a number of occasions, let me just assure you that they don’t have to beat each other up to get a customer… there are systems in place to make sure the walk-ins are divied up fairly, or else it’s not a well-managed dealership. And also, ya, some of them come of as a bit sleazy (others are a bit pervy too, in my experience) but not all. They’re usually just normal people trying to pay the bills just like everyone else.
I don’t believe in car sales people. Customers are not stupid. We can easily pick the options we want. Car companies should be firing all the sales people and moving everything to online…..pick your car, pick your options, pick your payments, and then arrange delivery. Cuts out the middle man and his bullshit commissions.
I’ve acctually had good experiences with the car salemen Ive dealt with. You just have to go in knowing what your looking for and establish what you require of them from the start. Your right, they do want you to buy, so they will generally facilitate any request, including if I want info, ill ask. They can be quite helpful. Just dont go in and be a push over, if you get screwed, its no ones fault but your own, consider it a life lesson.
I bet the OP is one of these 22 year old assholes who won’t shut up for a second, complete with pleated white Kakis and a tie his mom got for him when he was 14.
Anyone who is a true sales professional and has been doing it a while knows how to consult with customers and listen to them and what their concerns are and not just blab on and on and product puke. Its the infomation age asshole, people are informed now.
Ask any doctor who has patients coming into his office who know more about their condition than he does thanks to web MD.
formerly insider info like dealer wholesale price is readily available and people are informed consumers.
Get a new job if you don’t like it. Cars are major purchases and I would expect that everyone who i got to talk to face to face has done at least a few hours of online research before even stepping foot into a show room.
You’re not exactly a credit to you profession. People like you are the reason most people don’t like dealing with sales people you whinny bitch.
Oh – so you’re the dealer who almost shit herself when I told her AFTER negotiating the price of the car that I wanted to trade in my old one and already had an estimate done from another dealer selling the same brand 😛 Yea, you looked like a deer caught in the headlights my friend. Thinking “Now where do I make up the difference – we already agreed on a price and he knows what he can get for his old car elsewhere…”
There’s nothing more annoying than someone who walks into a doctor’s office with a handful of articles from WebMD acting like they are just as qualified as him/her to make a diagnosis and propose a course of treatment.
I suspect half the people walking onto a car lot aren’t nearly as informed as they think they are either. I would be annoyed too.
OP, you’re not at all a credit to the profession. People would not come to you like you complain about if they felt they would get better treatment from dealers. Years of bad dealers has made that reputation, and the only way to unmake it is to pleasantly surprise the customers and be a good dealer. A generation of that, and people will go back to happily paying more for their cars than they should.
If you were a good salesman, you’d assess the person, address their needs, then create some wants based on that to pad your paycheque.
hahaha “Like I’m not here to “rip” you off, im simply here to assist you and make your car buying experience a bit better.” and get the most commission he can get from the sale.
Customer: We sat here right in this room and went over this and over this!
Jerry: Yeah, but that TruCoat–
Customer: I sat right here and said I didn’t want no TruCoat!
Jerry: Yeah, but I’m sayin’, that TruCoat, you don’t get it and you get oxidization problems. It’ll cost you a heck of lot more’n five hundred–
Customer: You’re sittin’ here, you’re talkin’ in circles! You’re talkin’ like we didn’t go over this already!
Jerry: Yeah, but this TruCoat–
Customer: We had us a deal here for nine-teen-five. You sat there and darned if you didn’t tell me you’d get this car, these options, without the sealant, for nine-teen-five!
Jerry: All right, I’m not sayin’ I didn’t–
Customer: You called me twenty minutes ago and said you had it! Ready to make delivery, ya says! Come on down and get it! And here ya are and you’re wastin’ my time and you’re wastin’ my wife’s time and I’m payin’ nineteen-five for this vehicle here!
Jerry: All right. I’ll talk to my boss. See, they install that TruCoat at the factory, there’s nothin’ we can do, but I’ll talk to my boss.
[Jerry leaves the room]
Customer: [to his wife] These guys here–these guys! It’s always the same! It’s always more!
[Other room]
Jerry: You goin’ to the Gophers on Sunday?
Salesman: Oh you betcha.
Jerry: You wouldn’t happen to have an extra ticket?
Salesman: You kiddin’!
[Jerry returns to his office]
Jerry: Well, he never done this before. But seeing as it’s special circumstances and all, he says I can knock a hundred dollars off that Trucoat.
Customer: One hundred–You lied to me, Mr Lundegaard. You’re a bald-faced liar. A fucking liar.
Customer’s Wife: Bucky, please.
Customer: Where’s my god damn check book? Let’s get this over with…
Don’t forget to kick the tires, that will tell you a lot about a car.
“im simply here to assist you and make your car buying experience a bit better.”
LOL, you lying sack of shit. If it wasn’t for the grammatical errors, i’d swear you copied that horse shit right out of the car salesmen’s handbook.
Gotta point out the grammatical errors in a bitch that’s protesting how not stupid he is.
No capital letters in the entire bitch, no apostrophes for the contractions, general lack of structure, etc, etc.
Yeah. You’re not stupid OP.
Yeah, if he was smart like us he’d have a successful job where he can spend his day bitching on the internet hoping the boss doesn’t catch on and fire my ass.
So true Miles, so true.
*looks over shoulder*
Miles- shhhhhhhhhhhhhhhhh
Sorry OB, it’s not an act!
This totally sounds like the douchebag I dealt with at a certain mega used car lot in Dartmouth a year ago. Lovinglife’s description pretty much matches this guy. He did pretty much every “don’t” that a car salesman could do. The major sticking point was that I wanted to pay cash for a vehicle. They kept pushing financing on me, which I repeatedly said I wasn’t interested in. The salesguy wouldn’t let go of this and started feeding me all kinds of bullshit about special discounts and how the dealership doesn’t get any kickbacks from their finance partner and so on. Unfortunately for him, I used to work in dealer finance with their major finance partner, so I know exactly how the money side of these transactions work. I handed his ass to him and left.