Can someone please tell me what the point of the 1-5 item customer service cash register at a certain grocery chain is when staff are instructed to not even enforce it when people come waltzing up with 15 items like they’re some sort of special flower who’s entitled to do whatever the fuck they want.
Like I told the store manager: from now on I’ll be bringing my whole cart of groceries to that cash to make a point. If the special flowers of the world don’t have to follow the rules, neither do I. —BreakfastSandwich
This article appears in Feb 12-18, 2015.
YAY! Sobeys Lynch Mob!
The express lanes are a convenience for when the store is extremely busy and it would unfair to keep someone with only a few items waiting behind tons of people with full carts.
No store who values its customers is going to be rude to a customer who goes over the arbitrary “limit” by a few items–or even a cartload–because that person with the cart is SPENDING MORE MONEY IN THE STORE. The person with the full cart is the MORE VALUED CUSTOMER.
It’s called customer service, and it is up to the store to bend the GUIDELINES as they see fit, to keep people happy and to keep things moving. They also don’t want to get into arguments about whether or not a bag of potatoes counts as 50 items or one.
Look, if there were ALWAYS people with full carts hogging the express lanes, then clearly there would be no point in the store having them. But for god’s sake, surely you have better things to do with your time than counting the exact number of items in someone else’s cart.
First World Problem. NEXT!
Okay… we’ll lynch the disrespectful customers then… Come on, there hasn’t been a good lynching in awhile now! L Y N C H M O B L Y N C H M O B L Y N C H M O B L Y N C H M O B!
Mob, not Mod… 😉
It is, indeed, a First World Problem, Angel.
We know what First World problems are and what Third World problems are. So could someone define Second World problems?
The Soviet Union (1917-1990) was sometimes defined as the “Second World”–not as impoverished as the “Third World” but not quite as technologically advanced as the “First World.”
Now, all of those terms have become more than a bit outdated, but I guess some of them still stick around, maybe for lack of anything as widely recognized.
Every now and then, my dusty ol’ Poli Sci degree (1986-1990)–how’s that for irony?–does come in handy. Especially when I play the vintage editions of Trivial Pursuit. Sigh.
Sometimes the express cashier beckons you if he/she are not busy even if you have 20 items. That said, I do understand OP’s point. Why have an express lane if you don’t enforce it?
Because it’s not so much something to be “enforced” (like border security) it’s more of a courtesy that depends on the particular situation in the store at any given moment.
Express lanes are an illusion. When the store is at all busy they are no faster than regular lanes. There are usually several people ahead of you and all of the payment transactions take time. Better to find a regular line with one person ahead of you – even if they have a cartload of groceries.
RULE FOLLOWING
“If the special flowers of the world don’t have to follow the rules, neither do I.” Breakfastsandwich
Rule following, of course, is the mark of a civilized society. It is what distinguishes us from barbaric tribes “without the law.” It is the mark of the gentleman. For example, in the case of the sinking ship the rule to be followed is, “Women and children first!” However, in more extreme cases such as that at the under-five counter at the supermarket, it’s every man for himself!
A pleasure as always,
Cheerio!
1 to 5?, haven’t seen that one, but agreed, enforce the rule or don’t bother having it. Then there is the do it yourself ones, and some yob goes to with 5O items and can scan half them.
Don’t be a fucking twat and get in the line with more than the suggested number of items. Do you think cashiers getting paid minimum wage give enough of a fuck to care about something like that. This day and age I’m sure the cashier would be the one getting the flak because god forbid you upset a customer.
That’s exactly my point, Rocket – people who don’t respect the express lines are twats, and what’s the point of even having them if they’re not enforced? It’s not the cashier’s fault. I used to be a cashier and most of the time, management doesn’t back up its staff. You could be punched in the face by a customer and I’m sure management would apologize to the customer.
And jesus christ, Angel, calm your damn tits. It’s just a bitch based on a simple frustration. It’s not life or death.
Never mind the express line, Missie – respect the chemistry!
http://www.neatorama.com/2013/05/21/Respec…
Oh, the chemistry is ALWAYS respected.