Our store didn’t have something you were looking for. You exclaimed to me “That’s fucking ridiculous!” I asked you not to use that language as we were in a public place. Your response was, “bite me.” Are you kidding me? For someone who appears to be at least 50 years old, you are pathetically immature for saying that to me, someone who has not even a little bit of control in getting what you were looking for. Fuck you and unhappy holidays. —Better than that bull-shit
This article appears in Dec 2-8, 2010.
I look at least 50 and “Bite Me” is a favorite phrase but t’weren’t me. Some twat deserves a lump of coal in his stocking; delivered by a Predator Drone.
Dear retail,
I don’t miss you :D!
Sometimes with old people you don’t know whether they need a spanking or a diaper change or both.
At least, that’s what my two snotty college-aged offspring tell me when I get cranky.
To my fellow ol’ mean bastards: please don’t be rude to the young. We have emptied the shelves and the cash register before handing over the keys to the store. We shouldn’t aggravate the situation by treating them like crap. One day they may see us as expendable, useless burdens on their burgeoning tax bills and euthanize us all in our sleep!
OP, you could have recommended that the customer purchase/order the item online. But if your store does not have a estore, likely they’ll spend their money elsewhere.
Excuse me but can YOU please watch your language. Talk about double standard.
Nothing worse than a fifty year old having a tantrum. No excuse for his bad behavior. As much as I swear here at LTWWB, I put it away in the ‘real’ world.
Sorry OP, people are allowed to swear in public. I get your bitch if it was just about someone being cranky, I hate cranky people too. But frankly, asking someone not to swear because they are in public is condescending and simply not part of your job. You are not their mother, and you are not the swearing police. If a customers language offends you personally, too bad. Just stick to your job serving the public with a smile and keep your opinions to yourself while at work.
Of course I understand having a word with someone who is being disruptive or spouting hate speech in the store (bad for business and generally wrong) but using the word “fucking” in an exchange hardly qualifies.
I think you deserved to be put in your place.
While I agree with you snoop, I think saying “That’s fucking ridiculous!” just because the store doesn’t have an item in stock is uncalled for, especially at this time of year.
It was nothing advertised, nothing we have ever carried, nothing that makes sense for a grocery store to carry, and there were children around. No I did not deserve to be put in my place. You are idiots who act all tough calling me out under the anonymity of the internet.
sorry for the fucked up spelling, long night, 3 sexy sisters, wind and blowing and all.oh what a horn dog i am, i know, thanks.
wowza, and just what are you doing now? come on, think real hard, oh yes, using an assumed nom de plome.
Gotta love working with the public, eh.
As for people swearing at me: thats when I shut down and stop trying to help them. If you’re angry, fine. I get that. As soon as you start cursing at me like a raving lunatic game over. At that point you have two choices: leave on your own accord or be escorted out. Angry is one thing, disrespectful and beligerant is another.
“It was nothing advertised, nothing we have ever carried, nothing that makes sense for a grocery store to carry” – Irrelevant
I love the “there were children around” defense. Again you are not in charge of what other peoples’ kids might hear strangers say in public. If you are offended by swear words then be offended by swear words, don’t be offended by swear words “on behalf of the children!” what a saint. Stop using random kids to justify imposing your personal opinions about what isn’t acceptable to say in public on other people. It’s a douche move and no one’s buying it.
If you don’t want to be called out under the anonymity of the internet don’t post shit anonymously on the internet.
I’m sorry, but I agree with the OP. Snoop, it’s completely inappropriate for them to respond like that. I would’ve said the same thing.
I remember this old fuck came into the store that is super to get some batteries and we didn’t have what he wanted (they were on sale) because they were sold out. I told him he could get a raincheck and he started raving about how ridiculous it was that we didn’t have the batteries he wanted and how Gaelin Weston lost out on a sale.
Yeah, like Gaelin Weston gives two shits about losing out on one $3 sale.
Then I had an old guy who could barely speak english ranting and raving at me because he was charged a 10 cent deposit on his 2L cans of juice. He actually grilled me on why the deposit was put on the cans because they weren’t bottles and finally I just said “I don’t know, ask the premier.” Old fuck actually returned his can of juice because of the 10 cent deposit. HAHAHAHA.
Snoop: it’s inappropriate to use the language he did and the staff don’t have to take that shit. I know some of the clients my organization works with have gotten verbal warnings and their service cut off because of inappropriate language towards staff.
Using that language towards someone is verbal abuse, and no one has to take that crap at work (or anywhere else for that matter).
I really do hate to say this, but my respect for you, after reading your post, has gone down a few notches. I still like you, but…
It depends on context and circumstance. If the store is empty and someone is telling a me a really filthy story about Montrealman, an incontinent goat and an epicopalian minister – Go for it. Ballz to the wall. If a person is speaking loudly and profanely and other customers are in earshot they will be asked politely to keep their voices down. Once. If someone swears at me in a hostile manner, they will be told to leave. Once. It’s really no different than catching someone vandalizing or stealing store property, or harrassing another customer. It’s about keeping the establishment a safe and comfortable place for all customers.
I agree with OP. Swearing in public in public while having a random conversation with your friend is one thing, but the OP was sworn AT. Making that verbal abuse. Shopping Malls are owned and operated by companies, not the public, you can’t go into a store and start swearing and think that you have the right to be there….when I worked in retail the second a customer swore I was suppose to walk away and page a manager to handle the situation and escort them out of the store depending on the aggressiveness. People need to learn RESPECT!!
What RC said.
I have to admit, RC, you’re definitely on my list of favorite bitchers these days 🙂
Ditto, PK, ditto &hearts
AAAwww….I love you guys!!! I don’t know how to send links or I’d send you both virtual Christmas presents…….Coach handbags for all the lady bitchers! lol.
Swearing in public and causing a commotion is called “Disturbing the Peace”. I would have told him to leave. If he kept it up, next call, the police.
Too bad they didn’t have coach diaper bags, eh, RC? 😛
I’ve never said that it was appropriate for the customer to swear at the OP. I even said that I agree with the bitch if it’s about how cranky this person was. No one deserves to be attacked like that. But OP dealt with it the wrong way.
Normally in life, if someone is an asshole to you you be an asshole back to them and all is well. But once you are dealing with customers at work the rules change. You don’t push an already irritated customer further by being a preachy condescending passive agressive asshole to them because they swore, and then be all surprized that they reacted badly. If a customer is mistreating you, you end contact with them. Get another staff to step in, tell your manager whatever, but you do not futher instigate the hostility. Totally unprofessional.
Maybe I just have a thicker skin then some people but someone saying “fucking” in a sentence to you does not consitute abuse. Some people just talk that way. Be pissed at them for being an asshole to you not because “swearing in public is wrong” because it isn’t and anyone preaching it to other people deserves to be told to “bite me”
fuck that…
I’d have said “that language will not be tolerated in our store”
and asked them to leave…..
calling people dipshits and morons behind their back because you’re pissy at them is one thing… but I’d have a hard time taking that without saying something.
Yes, but how big are you, Z3?
You’ve mentioned you were a bigger guy so….you’d probably be less likely to get fucked with for telling someone off 😛
I think the OP should have opened his/her mouth real wide, hissed loudly, and tried to bite the 50-year-old tantrum-throwing whiny baby. That would have been very funny to see.
ha ha, newt – nice mental image there!
Coach handbags! Woot! And coach dipers would be sweeeeeet. Why haven’t they opened to that market yet, I wonder??
we get the odd swearing looney, but the worst are the ones who swear in front of their kids. i’m talking csucker and mfucker not shite and damn
“Sorry OP, people are allowed to swear in public.”
You don’t get to walk into a private business and act however you want and claim it’s a “public place”. If a store wants you to wear shoes, leave your dog outside, or refrain from swearing then you better get used to it or LEAVE. Huge difference between a sidewalk and a business! I swear sometimes a hundred times a day, but if I want service I sure as hell won’t swear around a waitress, cashier, clerk, etc. A store owner doesn’t want people saying fuck around children and elderly people because it’s bad for business.
PK…they do make diapers bags…but they start at $360 – 500 and I think it’s crazy to carry diapers in a more expensive carrier then what you carrying your kid in….strollers & car seats set is $400…lol.
true PK, fair enough.
so I suppose my comment only applies to the generously girthy folk and those with more than a single staffer on. sorry, lone, skinny bitches….
you’re on your own!
This reminds me of ODB. Now, I’m not a hip hop or rap fan, but something about ODB just tickled me.