I’ve got nothing against the folks at the Stanfield Airport, but this “we’re the best airport evar!” game is getting a bit old, doncha think?

For the sixth year in a row, the airport is ranked the world’s best airport for overall passenger satisfaction in the under-five-million category. But the ranking isn’t objective; rather, it’s based on passenger surveys.

Thing is, Maritime passengers are more forgiving than passengers most other places. You can cancel half the flights due to weather, block the entrance to the terminal with year-long construction projects, knee them in the groin and pick their pockets while waiting in the ticket line and they’ll still find something positive to say about the experience.

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11 Comments

  1. Ah Tim?

    Which study gave you this line….

    “Thing is, Maritime passengers are more forgiving than passengers most other places.”

    How do you know that? If they had been rated worst airport, you would have been saying “I knew it”

    Beware of bias……

  2. Boasting about how great the Stanfield Airport is… that’s about as interesting as those “Come To Life” ads that channel 10 plays non-stop. It means nothing! My goal is to get in and get out of there in one piece and spend as little time physically in the building as possible. The restaurant in the US departures lounge is perhaps the worst I have ever eaten at, and only out of utter desperation, since it’s the only place to eat in the secure area. But I digress.

  3. And Tim, Maritime Nice?

    I’ve lived here 45 years and never heard that before.

    You kicked ass with your CWG reporting, so unless your column was a joke, your column WAS a joke

  4. On the Plus side, there’s free HiFi access, lots of elderly tartan volunteers doing the “mall walk” there.
    Hfx Stanfield could use a healthier food court,a smoking area, internet kiosks for those who don’t have laptops with them.
    I would like to know how much feedback the airport is soliciting during these surveys. Are they actually listening or or merely in a frenzy to spend teh growing airport improvement fees?
    How ligitimate are these surveys anyways? How many airports participate in the under 5 million category? ten, one hundred?
    How much does Stanfield Int’l pay for the survey?
    Is it true that your improvement fees pay for their CEO to travel to places like Dubai to accept the award? Maybe other airports feel like it’s just too wasteful to send their executives on $20K trips to pick up banners to hang in their food courts???

  5. On the Plus side, there’s free HiFi access, lots of elderly tartan volunteers doing the “mall walk” there.
    Hfx Stanfield could use a healthier food court,a smoking area, internet kiosks for those who don’t have laptops with them.
    I would like to know how much feedback the airport is soliciting during these surveys. Are they actually listening or or merely in a frenzy to spend teh growing airport improvement fees?
    How ligitimate are these surveys anyways? How many airports participate in the under 5 million category? ten, one hundred?
    How much does Stanfield Int’l pay for the survey?
    Is it true that your improvement fees pay for their CEO to travel to places like Dubai to accept the award? Maybe other airports feel like it’s just too wasteful to send their executives on $20K trips to pick up banners to hang in their food courts???

  6. I’d like to be proud of our airport but I fail to understand restaurants that stay closed regardless of the traffic in that place. If you’re going to be the “international” airport maybe you could be more international-time-zone friendly too and actually feed the people with “Maritime hospitality” (choke) since travelers are stuck at the airport for days at a time waiting for the “friendly Maritime” weather to break.

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