Yes, and your customers have lives outside of their time in your store. Most people don't WANT to come in close to closing time, they just do because they don't have any other options. In a lot of cases, if the hours were more reasonably set, it wouldn't be a problem, but either way, you don't get to decide when people CAN make it to your store. If you're closed at a certain time, you close THEN, not earlier than that, and if it's such an inconvenience to you to have to stay 5 mins late at a job like that, good luck ever holding down a REAL job.
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Yes, and your customers have lives outside of their time in your store. Most people don't WANT to come in close to closing time, they just do because they don't have any other options. In a lot of cases, if the hours were more reasonably set, it wouldn't be a problem, but either way, you don't get to decide when people CAN make it to your store. If you're closed at a certain time, you close THEN, not earlier than that, and if it's such an inconvenience to you to have to stay 5 mins late at a job like that, good luck ever holding down a REAL job.