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Re: “Cicero's on the Water

I don't normally do this but this is really bothering me...Visited Cicero's in Porters Lake for the second time this year as a large group. On New Years Eve every couple received a coupon for $10 off a later visit. It did state one per table. Eight of us (4 couples paying separately) returned last night and were told that only two couples could use their coupons. We are extremely disappointed. If one person were paying for the entire table I can see only one coupon be allowed. The coupons were only $10 off. We all paid separately. When I expressed my concern with Sharon upon leaving I told her we were disappointed. She responded " I guess you will leave disappointed". Wow. Since January we have spent as a group over $1000. I have arranged both of these visits and New Years was all of our first visits. We absolutely love their food and atmosphere but their customer service is definitely lacking.. Not sure if any of us will return:( We are hoping the owners are willing to make this right so we can forgive and forget;)

0 likes, 7 dislikes
Posted by cjakeman on 02/16/2016 at 8:57 AM

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