It's Saturday afternoon...I just went to my usual bank who I pass over 30 bucks per month in fees; and the teller service isn't even open. Their hours are Monday to Friday only...like HELLO? What about those of us who WORK Monday to Friday?? Then I go down the street to another bank, I get service with a smile and I'm not even a client, they cashed my cheque no questions asked. Not only that, they had wonderful gourmet self-serve coffee in the lineup for the public for FREE. How nice to finally get SERVED with proper, actually above and beyond service. You guys are doing something right! I am switching to your bank! If all the banks followed suit, stayed open during regular business hours and provided amazing service, maybe they would keep their customers. You would never get this at my bank...like what's a pot of coffee gonna run you, couple cents per cup? Sometimes something small can mean an awful lot to the little people. You banks got all the money in the world, I'm sure you can afford to operate on Saturdays and provide some niceties, like a coffee now and then... Hell, maybe you'd be able to hold onto your clients. You guys could all learn a lot from that level of customer service! Thanks to my new bank, keep up the good work! —You Guys Got My Business