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Customer service
Saturday, March 7, 2020
Another bus bitch / Customer service / Going nowhere What's a bus schedule
Posted By Team Coast on Sat, Mar 7, 2020 at 9:46 AM
I don’t know if I missed the memo, but at the bus terminal, the departure times now seem to mean “bus driver is going to wander off and then saunter back eventually, we might leave in 10 minutes, depends if I see my friend.” I understand that things may come up, but this has been a daily occurrence for weeks. — Hey I Have Places To Be, Thanks
Saturday, January 18, 2020
Customer service / Getting around / Jerk Store / Mad as Hell Big scary flurries
Posted By Team Coast on Sat, Jan 18, 2020 at 9:11 AM
Why in the fuck are all the liquor stores closed just because there are a few inches of snow down!? We live in Nova Scotia. Why are you so surprised that it snows here? All the buses are running and most of the other stores in the city are open. WTF is your problem, NSLC? There's no reason your employees can't take a bus to work if they don't want to drive on the roads. I walked all the way to the liquor store to find a dark store and locked door. Some other customers who were waiting said they heard the store was opening at 11 instead, so I waited an hour, but the store was still locked up tighter than a fart. So I walk all the way home. Their twitter account said their HRM stores would open by 2 pm. I wait until then, now their fucking twitter says 3 pm. Make up your damn minds! Are you open or closed? Pick a time and commit, you poison peddlers. I've fucking had enough! I'm calling it a day and going to bed. This day is trashed. I think this is the year I'm going to quit drinking from your devil's cup.
—You Bastards Lost A Customer
Tuesday, December 17, 2019
Customer service / Lousy service & lousy customers / WTF Backpack or plastic bags? The trouble with shopping with a backpack
Posted By Team Coast on Tue, Dec 17, 2019 at 3:45 PM
A lot of people use a backpack because they're on a bike or don't have a car, and it's easier to carry multiple things home from the store. If you must ask me to leave my bag at the counter to ease your mind while I shop, please do, but don't insult my intelligence by following me around on your walkie-talkie or calling to other stores that I'm coming in their direction. Geez, there's nothing more embarrassing then being treated like a criminal. I even did an experiment and didn't take my backpack shopping and there wasn't a peep. Please think before you assume from now on. Not everybody is dishonest. All you have to do is ask.
—Tired Of The Backpack Assumptions In "Tis The Season"
Thursday, December 5, 2019
Customer service / Good eats / Helpful hands Pizza sauce
Posted By Team Coast on Thu, Dec 5, 2019 at 2:05 PM
—A Single Tear
Wednesday, December 4, 2019
Another bus bitch / Customer service / Winter wonderland Good times…
Posted By Team Coast on Wed, Dec 4, 2019 at 3:53 PM
Special no thanks to Halifax Transit for not updating their Twitter all day or providing updates of any kind on all the detours and delays.
—Shivveringly Cold
Thursday, November 14, 2019
Another bus bitch / Customer service / Genius at work / Going nowhere Human rights violation on Halifax Transit
Posted By Team Coast on Thu, Nov 14, 2019 at 2:33 PM
When I've told drivers that the stop request wasn't working, they would laugh at me and tell me their display let them know to stop, so basically fuck off. Like they don't care about customer satisfaction. Since it's happened repeatedly, the drivers haven't reported a problem with the bus, so the drivers must have shut off the display.
I don't think that it's a matter of driver's IQ. Except that these displays were installed for the hearing impaired. If someone is deaf, they won't hear the bell and have no way of knowing if the driver was going to stop for them. That is clearly a human rights violation, as Halifax Transit boasted that all buses are now accessible. It appears that Halifax Transit and the drivers are lying to us.
—My IQ Is Greater Than The Combined IQ Of Hfx Transit
Friday, November 8, 2019
Customer service / Penny pinching / WTF Not enough bread to buy bread
Posted By Team Coast on Fri, Nov 8, 2019 at 9:26 AM
—Ain't Fit For The Birds!
Sunday, November 3, 2019
Customer service / Government waste / Jerk Store / Penny pinching Liquor and weed and cigs
Posted By Team Coast on Sun, Nov 3, 2019 at 3:55 PM
Secondly, why are weed, booze and cigs so damn expensive these days? You work your guts out all week just to afford to have fun for ONE day only. Fucking bullshit!
—Champagne Taste
Saturday, November 2, 2019
Customer service / Great job / Money matters Privacy matters
Posted By Team Coast on Sat, Nov 2, 2019 at 10:40 AM
—Lower Your Voice
Friday, November 1, 2019
Customer service / Genius at work / Mad as Hell Auto body shop rip off
Posted By Team Coast on Fri, Nov 1, 2019 at 9:45 AM
—Damaged Head Liner
Wednesday, October 2, 2019
Customer service / Jerk Store / Wonder why Can't even hear my own music!
Posted By Team Coast on Wed, Oct 2, 2019 at 9:45 AM
—Concerned Headphone User
Monday, July 8, 2019
<3 / <3 <3 <3 / Customer service / Etiquette, please / Giving thanks / Great job / Helpful hands / Kind words / My bad Bridge Commission shout out
Posted By Team Coast on Mon, Jul 8, 2019 at 3:34 PM
Wednesday, July 3, 2019
You know nothing / Customer service Tired of businesses using same stupid voice greetings
Posted By Team Coast on Wed, Jul 3, 2019 at 11:00 AM
—Stop wasting my time
Wednesday, June 19, 2019
Etiquette, please / Customer service Can't we just be nice to everyone
Posted By Team Coast on Wed, Jun 19, 2019 at 2:38 PM
Also, many people have never had to work in retail and it really shows! The amount of people who get upset with the associate for a policy or sale that is out of their control is ridiculous. I've been called a cunt and a bitch for something out of my control. It does nothing to help your situation and makes the associate feel like shit.
If you're reading this, please be nice to those whose job it is to interact with you, we just want you to be nice.
—Tired of crappy customers
Monday, June 17, 2019
Customer service Blackmarket pot dealers must love the shitty service at NSLC
Posted By Team Coast on Mon, Jun 17, 2019 at 3:12 PM
Due to the shortages of weed the four large screens on the wall behind the counter were also useless. I’d like to meet the government employee that came up with these idiotic systems.
Instead, the sales associate showed me a printed list of available weed—but it didn’t have the price per gram so that I could compare prices. I had told her I was looking for a sativa strain, but she pointed to an indica strain!
Then, when I asked if they had a listing with the price per gram, she started giving me attitude—making me uncomfortable. There are many online sources for weed, with better prices and no attitude. I had looked at the online news of places in the US that had just started selling weed from a storefront. Unless they were all acting, they were cheery, helpful and never appeared to feel they were entitled to be nasty to customers. I think that we should be able to order online and then go to the store to pick it up, like you can do for groceries or merchandise at Walmart and Canadian Tire. It should be cheaper to hire someone that doesn’t need to understand stains, or the difference between THC and CBD. I have never had a problem with an NSLC employee when I buy beer.
If we had gone with private storefronts, we could have saved a shitload of money on stores with pointless functions.
— Taxes going up in smoke
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