You ignorant, racist, idiot fool!
You phoned customer support for assistant with your issue—and when my co-worker answered your call, and started to resolve your issue, with her slight accent, you rudely and loudly say, "English! I want English!"
Have you just recently crawled out from under your rock? I wonder, how many languages do YOU speak? ONE! English, and you haven't even mastered it well enough to understand it when spoken with a slight accent! The lady that answered your call has mastered not one, not two, but five, FIVE languages! Mashi, Swahili, Lingala, and BOTH Canada's official languages, French and English. And SHE could understand every word YOU said! Yet you made up your mind as soon as you heard her accent that you would be an ignorant ass and refused to allow her to take your call.
She answers hundreds of calls each week, and everyone else understands her just fine. Shame on you! It's your loss, because she is one of the kindest, sweetest people I have ever met. Get educated! Multiculturalism is a distinguishing factor that makes Canada great! Canada’s success in integrating disparate peoples from around the globe through its policies and immigration system has been held up as a model for the world. You, sir, do not contribute to that. Now go crawl back under your rock!
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Frustrated and Furious