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Wednesday, July 1, 2015

Small business, big attitude

Posted on Wed, Jul 1, 2015 at 10:00 AM

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I'm getting tired of visiting local small businesses with HUGE attitude problems. Everyone is supposed to love the local and support the community, but it becomes difficult when these businesses don't create a welcoming environment. I worked in a small retail shop for six years and it was our first priority to welcome our guests with a smile/joke/hello to break the ice.

Please don't turn your head and ignore me when I enter. Please don't force me to demand service while standing in front of you for 30 seconds, waiting for you to grace me with your attention. Please don't create a hostile silent shopping environment and please stop making me feel like a pariah for trying to make small talk while I'm in your shop (nervous laughter ensues).

Another shop has recently been added to my list of no go's, and my discovery of a small gift shop in Dartmouth I will keep to myself. From one small business owner to another, customers pay the bills and allow you to practice your passion. Try not to alienate them, and I wouldn't be reading about how hard it is for the small businesses of NS to keep their doors open. —Trying to Love Local

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