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Tuesday, November 18, 2014

Transit Fuckary at it's Finest!

Posted on Tue, Nov 18, 2014 at 4:00 AM

Okay H.T. you pay your employees quite the decent pay and I'm sure it's safe to assume that the ones in charge of scheduling the bus routes/connection times make a lovely cheque; well they shouldn't be. They in fact, should have my 7.5s (heeled ankle boots mind you) up their dumb asses. Can't though, I'm too busy using my feet to walk home because the driver of the bus I needed, decided to roll out 25 seconds after rolling it in. My bus arrived at the terminal at the same time, we were directly behind it and any driver either A. paying attention or B. just not wanting to be a douchebag would stay put knowing people needed to get on. Not only did he drive off leaving at least 7 of us there, he stopped the bus (in a spot that was easily accessible & with no bus traffic whatsoever) to tell me he's not stopping after I waved him down with my 2 young children and groceries (no stroller & only 3 bags fyi). I am at my breaking point with the bullshit that is HTransit and it's too bad because there are a lot of really great drivers working for them but there are a lot of dickwads who have no clue what customer service is and are in no way capable of delivering it yet because they're unionized, nothing will result out of complaints and they are not held accountable for their shitty service. Fuck them. How about every time a complaint is filed against the block number, the driver is required to pay a penalty. They get paid to fill out accident reports, they should pay for making HTransit deal with a complaint file. Maybe that would motivate and give the drivers who give it no thought some incentive to deliver some decent customer service whilst delivering me to my motherfucking destination like it's their job or something. —Monithemommy

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