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Wednesday, September 24, 2014

Stuck in the system with no fucking Assistance!

Posted on Wed, Sep 24, 2014 at 3:00 PM

I would like to know why the workers in the Community Services (Welfare) office are hiding behind two windows of bullet-proof plexiglass as if their clients are criminals or second-class citizens requiring segregation. I also saw a large double mirror and a large sign warning the premises was under constant video surveillance. This is an office that is open to the public whose clients are out of work or down on their luck professionals, people out of work due to the economy or illness. These are people suffering from financial hardship, people of diverse ethnicity, elderly, hearing impaired people, disabled, single mothers, and low income students. While waiting over an hour in the waiting room to meet with an intake worker with whom I had an appointment, I noted that every single person who entered the office, acted politely and respectfully... even the gentleman who had been trying for over a month in vain to receive a cheque in order to pay his rent, said please and thank you. The workers behind the plexiglass brushed off his issues with an expressionless shrug and said someone would call him. His concerns fell upon deaf ears. Even I, dressed in a suit jacket, was interrupted when I asked the receptionist a question after waiting my turn in line. I was dismissed and told to take a seat as if what I was about to say did not matter. I looked around the waiting room, there were children's toys strewn about, a sign on the wall about the office being a "Respectful workplace" and pretty, colourful (yet very hypocritical) posters illustrating diversity. This office is situated in a medical centre. The other offices in the building and area are not secured nor are they under such surveillance. Your clients are members of the general public. You should not feel the need to put up bullet proof walls and lock all of your offices as though you are running a high-security penitentiary. We are not dangerous criminals. We have committed no crimes. If we had; we would be in jail. Why must I feel like an outcast of society because I need to receive the benefits to which my tax dollars have been contributing for over 15 years? Why must we, innocent and free citizens - HUMAN BEINGS endure such discrimination and oppression at the hands of our government? How dare this government office conduct business with such blatant and egregious oppression and discrimination. This segregation is disgusting! You should know that the law does not permit discrimination based on financial hardship, illness, ethnicity or unemployment. Perhaps you have dealt with irate people in the past and some genius thought such measures would be a good idea. Perhaps, you should treat people as human beings worthy of respect and equality and provide the assistance to which they are entitled - then maybe they would not become so irate. I used to earn $50,000 per year and I used to earn respect. I have never felt so low in my life because of your office culture of discrimination and the atmosphere of segregation you created and allow to continue. I recently applied for a position with Community Services (Secretary 3). This apparently "dangerous criminal /druggie /thief/ crazy person" might just soon be your new colleague. —Take down the walls - this isn't Berlin!

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