I have been renting with a very large rental company for the last year (Their profits are in the Millions maybe even Billions annually) and since week 2 of living here you have been nothing but a slumlord!!! It took you 6 months of me calling weekly, writing several letters, talking to senior managers and even finally going to the Tenancy Board to get my bathtub replaced something that was promised the day I was handed the keys!

Now onto the noise complaints. I went through a 3 month period where Saturday and Sunday mornings I had to get up at 3:30am for work, (not to mention I also at the time has a 1 month old child at home) our "lovely" neighbours upstairs had parties every Friday and Saturday night, when I called your after hours line (and actually got to talk to someone as 9 out of 10 times it went to Voice Mail) I was brushed off. I went into the office, talked to everyone who would listen but you never put a single noise complaint on their file all I had was police report numbers I had asked HRP for.

Finally I slipped and fell on the steps a few weeks ago and you did shit all! You have barely salted this year, you're in house "snow plowing" has caused more headaches than it is worth…. —Ticked Tenant