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Tuesday, November 6, 2012


Posted on Tue, Nov 6, 2012 at 12:34 PM

It was really nice working for you guys. I especially liked that you messed up my pay not once but twice in a row. $13 per hour ain't a whole lot in the first place, especially for the shit i have to put up with. You guys are the cheapest cheapskates I have ever had the displeasure of working for. I couldn't even get off the phone for two minutes to take a piss or get a drink of water without it coming out of my paycheck. You had me staring at 10-year-old CRT monitors for 8+ hours a day, burning my retinas out. I couldn't even have a pen or piece of paper to do my job or doodle or do SOMETHING while I'm sitting there waiting for a call.

I could go on but I won't. I just want to say one thing.

Call centres. It wouldn't take all that much effort on your part to make these jobs not SO shitty. Stuff like having better communication between management and staff, providing things like a clean workplace. NOT GETTING ALL UP IN MY ASS EVERY TIME A CALL GOES OVER 5 MINUTES WHILE I'M TRYING TO HELP A CUSTOMER (which is due to the fact that we weren't trained AT ALL on one aspect that people call about fairly often). If you did those things you would have lower turnover and a better overall quality of staff. The way it is now you guys have people who are either there for life because they simply can't or won't do any better, or people who are there until the moment something better comes along and they are outta there faster than Usain Bolt. Looking around the lunchroom at the broken dreams and stress and depression was just sickening.

You guys are owned by a multi kazgillion dollar conglomerate and can't even come out of pocket to cut someone a cheque when YOU mess their pay up. I had to pay for your mistake, not once but twice. Well enjoy your shitty mid level careers, call centre managers. I hope you all sleep well at night knowing that if some two bit company in Indo China can do what you guys do for $100 less per year you will lose your client in a heart beat. —On to Bigger and Better Things

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