Posted
on Wed, Sep 5, 2012 at 2:33 PM
You come in to our office gung-ho and excited to help us grow the business. You are full of great ideas and enthusiasm---for everyone else’s job but mine, because you have no experience with it, and do not understand what I do.
So you decide my position is no longer needed, and basically turn me into a secretary.
Fast forward to a few months later, and I am taking 1-200 calls per day, running your entire office operations and covering asses since nobody actually pays attention to our clients since your new "customer service-focused" regime. (How ironic.)
Oh, and I also handle "side projects" that could be done by a horny rhesus monkey, and you FINALLY notice a bunch of stuff no longer gets done. Stuff that YOU didn’t feel was important to the company four months ago, that all of a sudden miraculously matters.
Now you expect me to do both---the full-time, several hours of overtime job I USED to do, AND the full-time job I have now.
Guess what? NO.
You wanted a receptionist? That’s exactly what you get. Although I will continue to try to serve our clients, because I think that’s actually IMPORTANT. —Learn How a Company Works Before You Change It