Love+the+Way+We+Bitch

Archives | RSS

Angry? Mad as hell and you can't take it anymore? Get something off your chest and it could be published online and/or in print. Bitches are anonymous and may be edited for length, grammar, spelling and our lenient standards of propriety.

Submit a Bitch

Pin It
Favourite

Tuesday, August 14, 2012

Customer service training

Posted on Tue, Aug 14, 2012 at 10:09 AM

If a customer makes an order through your drive-thru service, and the customer decides to pay with debit, but your debit machine is not working due to technical difficulties... don't just stand there with that stunned, ditzy look on your face and repeat to your self, "Ummm, what do I do?" It isn't rocket science that good customer service requires you to APOLOGIZE to the FREQUENT customer and offer them the coffees as a gesture to make up for the inconvenience that the store had caused... Learn some manners, or get a new job! —Annoyed Bystander

Support The Coast

At a time when the city needs local coverage more than ever, we’re asking for your help to support independent journalism. We are committed as always to providing free access to readers, particularly as we confront the impact of COVID-19 in Halifax and beyond.

Read more about the work we do here, or consider making a donation. Thank you for your support!

Latest in Love the Way We Bitch

Comments (17)

Showing 1-17 of 17

Add a comment

 
Subscribe to this thread:
Showing 1-17 of 17

Add a comment

Remember, it's entirely possible to disagree without spiralling into a thread of negativity and personal attacks. We have the right to remove (and you have the right to report) any comments that go against our policy.

© 2021 Coast Publishing Ltd.