So I am a long time customer who travels overseas often. I use my Blackberry extensively all over the world. So lo and behold I am offered an upgrade with another three year contract. So I ask "Will my new phone work with European connections?" and am assured it will. I get to the UK and it doesn't work. I get to Europe, it doesn't work. I get into Norway and it doesn't work. So when I get back I stop into a mobility shop and am told "Sorry you signed a contract there is nothing I can do... but there is a phone over there to speak with support. I call and they say "Well we can send you another phone for another three year contact and you have to pay $278.00 for the new phone because you still have one year and six months on this new upgrade you got! I explain that my old phone worked fine in Europe and Africa and I was told this phone would work "Even Better!" Bull fuckin' shit! It's not worth a fuck. Then you tell me "Well that's the best we can do unless you want to buy out your contract and sign a new contract for a new phone! It was your mistake that this phone is in my possession in the first pace... now you want me to buy out the contract? Then you said "Well you can try selling the phone online perhaps to recover some of your costs of a newer phone! I said "Great... will you buy it?" Answer "Um... No." You are lying, unhelpful scum suckers. Shame on you and your shitty service. This good customer will just toss your fuckin' phone... not pay the bill (which is always paid) and you can chase me while I get a phone from your competitor that works in Europe. Scum! —Phoneless in Europe and Any Fuckin Place Besides North America