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Monday, June 18, 2012

Not so accessible after all

Posted on Mon, Jun 18, 2012 at 3:09 PM

I need a beginner's licence. Yes, I'm 26 and probably should have done that already but hey! I don't even have a car. I live downtown, work downtown and I walk everywhere. I'm doing it so that I can potentially drive some other car sometime if I need to. But, this "public service" is hardly accessible through public transit even! And if you have a regular full time job it is not really accessible at all for my needs! Not once, but twice I tried to get over there on my day off and then again on an afternoon off after a doctor's appointment and both were complete failures.

First, you moved. Fine, I understand, the new digs are pretty nice but so far away. An hour bus ride out of the city at least and if you try to go to the Dartmouth one (which I did, because the wait times are shorter) it's an hour bus ride PLUS a 2km walk up a hill into no-man's land.

Second, your website lied about when the services are actually available. After failing on my first attempt I took all the necessary precautions to make sure I got to the right place on time but when I arrived your snide employee advised "That service is only available until 4." 4pm? No, the website said 4:30pm and it was 4:25pm. So, back down the hill I trekked and waited for the people's limo to get me back into the city. One-and-a-half hours later, I arrive. I spent six hours of my time trying to be on your time---which wasn't the right time and I still DON'T HAVE A LICENCE! —Walking is Better Anyway

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