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Thursday, January 19, 2012

Incompetent little child

Posted on Thu, Jan 19, 2012 at 4:16 PM

First of all, you greet us with "Is there anything I can get for you to drink?" No 'Hi, my name is ______ and I will be your server today'. Not very professional, in my books. I thought this would be the only thing you'd fuck up on, but I would of soon learned I was wrong. How hard is it to know the difference between a Keith's and a Keith's Light? I asked for a Keith's Light and you give me a regular one. After I corrected you, it took you ten minutes to get me the right beer. After we saw you write down our order, how could you still fuck it up? 45 minutes later after ordering in a somewhat busy restaurant, our food arrived, and it wasn't even all that we ordered! I ordered mild wings and I get hot wings! My wife didn't get the extra croutons in her caesar salad as she requested and her steak wasn't well done! We sat there for 20 minutes--I couldn't eat the hot wings so I worked on my burger (the only thing that wasn't fucked up), my wife settled for the caesar salad w/o extra croutons and ate around the pink parts of her steak--then FINALLY you come by to see how everything was. When we said things were not good and why, you let out a little apology and nothing else. Then you tried to tell us that there were some new kitchen hires-um, listen here, little girl, we knew YOU fucked it up (I mean, you fucked up the drinks, who's to say you didn't do the same to the food order!) put the blame on someone else?? I said I wasn't paying full price for this food and wanted the manager to give us at least 20% off. I only got 10. My wife and I were so disgusted by your service, incompetence and lies-- when paying the bill, we pulled out a $20 bill and told you that you would of gotten that, but instead you were getting a dime. You wanna make money in this biz, learn how to take a food order and treat customers properly! —Was Looking For a Nice Dining Experience

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