"Hi"
"Hello Sir"
"I need a form"
"Oh ok! We have a hugggeee database. Do you have a name? or maybe the form number?"
"No. I just called this morning and someone told me I need this form" "Is is for XYZ?"
"Oh, I don't know. I just need the form."
"Do you know who you spoke to, in what department?"
"Some lady"
"Ok. Are you part of XYZ group looking for this form?"
"No"
"Do you remember the number you called?"
"No, I don't know"
"Do you have *this* piece of ID so I can look up your info"
"No I left it at home"
"Do you know your postal code. I can find you that way with your last name"
"No, I'm not sure"
"Ok. Let's look it up online" *goes over to computer with man. Get's on the website* "Ok I'll just get you to type your address in"
"Oh I can't, I left my glasses at home, I can't see it"
"I'll type it for you. What street etc?" *presses enter, no postal code comes up* "Nothing came up. Are you sure that's the address?"
"Maybe"
"Anyone you could call to find out?"
"I don't have a cell phone"
"You can use ours" *hands over phone*
"Oh I hate using those stupid machines. What the hell do you all do here any way?!?! I can't get some help here!?!? You people are useless"
Me: *blink blink*
—I Quit