Although you claim to cater to the LGBT community, greeting your patrons with a piss poor attitude and dry riding them with unjustifiably exorbitant cover charges does nothing but confirm your true intentions. There are limited venue choices in the city for this crowd, as we're all aware. Yes, people go there to dance, but with reluctance. It's a moral battle faced every weekend. Choose to make alternate plans or get treated like shit and pay a fortune to go out to meet other members of the community. Reluctantly, many support a location that exploits its patrons and does very little to give back to the community. It's obvious that very little revenue is put back into the venue when you walk through the door and see the condition of the washrooms. They even remove the cold water taps to force patrons to buy bottled water - a public health issue. The idea that the crowd who frequents said "dance spot" are violent, drug-crazed and hard to manage is simply a misconception. Shit flies in both directions. This attitude is tolerated and confirmed the moment you enter the door. Door staff are aggressive, ignorant, unwelcoming and treat the majority of the patrons with little/no respect. If they're concern is aggression and violence then staff are their own worst enemy.

Many of us have made the decision to avoid going there because of this. The staff not only condone aggressive behaviour, but have no concept of how to deal with confrontation when it does arise. It's difficult to hold them responsible for their actions when most are participating in illegal drug sale & use in the bathrooms while on the job anyway. It's well known in the city and they do little to hide it, which seems a bit puzzling they've been allowed to continue for so long.

Given the chance, a change in their attitude and some added courtesy would likely result in a positive change in behaviour from patrons as well. It would be nice not to feel like you're getting raped at the door as well. Nothing is shown for the money they pull in. It's a shame, really. But, the decision to go is ours and they won't be pocketing any of my money. —Hoping4change